#EG Business Analyst

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

We are looking for an analytical and forward-thinking AI Management Consulting Analyst to join the AI Management Consulting team within NEXT. In this role, you will help clients design and implement AI-enabled strategies, analyse business processes, and drive operational excellence across diverse industries. You will work closely with senior leaders to identify performance gaps, define improvement opportunities, and deploy solutions that create measurable business impact short- and long-term impact.

What will you do?

Strategy & Business Analysis

• Support client readiness assessments for AI, data maturity and advanced analytics adoption

• Map, analyze, and redesign end-to-end business processes to identify bottlenecks, inefficiencies, and automation opportunities through data-driven diagnostics

• Analyze financial and operational data to identify performance gaps and growth opportunities

• Conduct operational assessments and support workshop facilitation to co-create future-state processes with client stakeholders of all levels (incl. C-Level) and benchmark current performance vs. best practices

• Develop business cases to support prioritization of opportunities

Transformation

• Support AI transformation roadmaps, high-level solutions and implementation plans

• Track performance metrics (KPIs) to monitor operational improvements

• Support implementation of optimized workflows, digital tools, and performance dashboards

• Align with data science and engineering teams to ensure data readiness and translate business needs into AI-driven solutions

• Support (organizational) change management efforts and ensure smooth adoption of new processes

Client Engagement & Delivery

• Execute day-to-day project activities with minimal supervision

• Collaborate with cross-functional teams to ensure successful project outcomes

• Prepare high-quality presentations, analyses, reports, and recommendations suited for senior executive consumption

The Ideal candidate possesses:

• Outstanding academic performance and strong record of extracurricular activity

• Demonstrated experience in AI strategy, process transformation, or operational excellence.

• Customer-oriented and commercial thinking

• Comfortable speaking with - and providing input to - stakeholders across levels

• Excellent English communication, presentation, and client-facing skills

• Holds a master’s degree, with 2 years of relevant management or strategy/ operations consulting experience

What will make you stand out from other candidates:

• Experience with process mapping, process improvement methodologies and process mapping tools (e.g., Miro, Visio, Lucidchart, Loop).

• Exposure to AI/ML concepts, digital transformation, or automation technologies (RPA, workflow tools).

• Experience working in sectors such as telco, financial services, healthcare, technology, or government

• Familiarity with data analytics tools (e.g., Power BI, Tableau, Python)

• Multilingual, with proficiency in another language relevant in an APAC context

Why Join NCS

• Lead high-impact AI management consulting programs for major enterprises and public sector clients.

• Shape enterprise strategies and governance frameworks that drive real transformation.

• Work with a talented, multidisciplinary team in a collaborative environment.

• Competitive compensation and strong professional development support.

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].