Snr Project Manager (Infrastructure & Security)

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Role Description:

The Project Manager manages complex client projects across IT infrastructure, cybersecurity and emerging technology domains. Project management responsibilities include end-to-end coordination and completion of projects on time, within budget and within scope while integrating security best practices and AI-driven methodologies throughout the project lifecycle.

Project Delivery & Execution (~70%)

• Lead end-to-end delivery of complex IT infrastructure, security and technology transformation projects from initiation through closure, managing scope, schedule, budget, quality and risk
• Develop comprehensive project plans, milestones, risk registers, governance frameworks, and change management strategies in consultation with stakeholders, business users, architects and technical teams
• Manage daily project execution including deployment, migration, testing, integration and implementation activities
• Control project scope and implement robust change control mechanisms to manage dependencies and critical paths ensuring timely delivery
• Oversee project financials including profit and loss (P&L), forecasting, budget compliance and resource allocation across internal teams, vendors and subcontractors
• Proactively escalate issues such as project overruns, scope creep, integration challenges and resource constraints to project directors and steering committees
• Review and ensure all project documentation complies with customer requirements, quality management processes, industry standards and regulatory procedures
• Lead team planning, task delegation, performance tracking, coaching, mentoring and performance management activities
• Support business development efforts through opportunity identification, change request development, and active participation in pre-sales activities

IT Security (~30%)

• Manage deployment and integration of enterprise security technologies including firewalls, VPN, IDS/IPS, SIEM, DLP, endpoint protection and related infrastructure
• Ensure project compliance with client cybersecurity policies, industry frameworks (ISO 27001, NIST, CIS Controls) and governance requirements throughout the project lifecycle
• Coordinate vulnerability assessments, penetration testing, patch management programs, and remediation tracking with security project members
• Support security incident response coordination, stakeholder communication, and recovery planning during project implementation phases
• Coordinate advice from technical members on infrastructure security architecture, system hardening and secure configuration management considerations
• Promote security awareness, best practices, and security-by-design principles within project teams and throughout client engagements
• Integrate security checkpoints and validation gates into project delivery methodologies

AI & Emerging Technology Integration

• Leverage AI-powered project management tools to enhance planning, forecasting, risk prediction and decision-making capabilities
• Stay current with AI trends, tools, and applications relevant to project management and cybersecurity domains

Customer & Stakeholder Management

• Act as the primary focal point for all project-related matters, engaging effectively with clients and internal stakeholders at all organizational levels
• Prepare and present high-quality materials suitable for project steering committees, executive briefings and governance forums
• Build and maintain strong relationships with users, technical staff and management to resolve implementation issues and drive continuous improvement
• Negotiate with vendors, cross-functional teams and subcontractors to secure resources and manage contracts effectively
• Communicate project issues, risks, opportunities, and clarifications openly, clearly and proactively with customers and stakeholders

Transition & Continuous Improvement

• Perform comprehensive project transition activities, review documentation thoroughly, and initiate proper handover from Day 1 project closure to maintenance and managed services teams
• Proactively identify opportunities for change requests, service expansion, enhancement, or improvement of services delivered to customers
• Liaise with account managers and sales teams to develop new business opportunities and support revenue growth
• When involved in engagement activities, support sales by providing proposal materials (manpower sizing, PM strategy, risk mitigation), presentations, response clarifications and technical input

Team Leadership & Development

• Coordinate with team members, team leaders and cross-functional resources to ensure task and deliverable timelines are met consistently
• Plan, track and monitor tasks for technical team leaders and members using appropriate project management tools and methodologies
• Delegate effectively with clear instructions, goals, success criteria and accountability measures
• Engage in project leadership activities including providing constructive project feedback, coaching, mentoring and development support

• Trained in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline
• PMP (Project Management Professional) certification or equivalence required
• Additional certifications in cybersecurity (CISSP, CISM, CEH) or infrastructure (ITIL, cloud certifications) are highly valued

• Minimum 5 years of IT project management experience, with substantial focus on infrastructure and/or cybersecurity projects
• Proven track record delivering large-scale, complex technology projects involving deployment, migration, integration and transformation across diverse organizational environments
• Extensive experience in implementation of IT projects across various industries and client organizations
• Good experience managing IT contracts and complex implementation projects in both legacy and cloud managed service environments
• Demonstrated experience leading multiple projects through scope/discovery, estimation, implementation, troubleshooting, recovering challenged projects
• Experience managing cross-functional teams, vendors, subcontractors and third-party service providers in multi-stakeholder environments

• Strong project management competencies: planning, budgeting, forecasting, risk management, change control, governance and quality assurance
• Working knowledge of enterprise infrastructure domains including networks, servers, storage, virtualization, cloud platforms, and data centers. Solid understanding of security technologies and practices: firewalls, VPN, IDS/IPS, SIEM, DLP, vulnerability management, incident response, penetration testing, OS hardening and security frameworks
• Proficiency in project management software tools such as MS Project, Jira, Confluence, and collaboration platforms
• Strong analytical and organizational skills with excellent attention to detail
• Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word) for reporting, analysis, and presentation development

• Excellent client management, communication, presentation, negotiation, and interpersonal skills
• Strong leadership, team coordination, coaching and mentoring capabilities
• Exceptional relationship and stakeholder management skills-capable of dealing effectively with people across all organizational levels in fast-moving organizations undergoing constant transformation
• Self-motivated with a positive "can-do" attitude, highly organized, and able to work effectively under pressure and tight deadlines
• Creative problem-solver with the ability to develop high-quality presentations by synthesizing key information, financial data and relevant details
• Willing to travel as required to client sites, project locations and business meetings

• Experience as a technical lead or solution architect in migration, security deployment, or infrastructure transformation projects
• Experience working in regulated industries (financial services, healthcare, government, homeland security, defence)
• Knowledge of Agile, DevOps, and DevSecOps methodologies will be added value

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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