QA Team Lead

NEKLO is a software development company that provides full-cycle software engineering. We deliver innovative custom application development services, mobile app development services, high-load e-commerce solutions, as well as website testing and support to businesses and enterprises all over the globe.

We are seeking an experienced QA Team Lead to manage and mentor a team of 15+ QA professionals. This role combines strong technical expertise in manual testing with leadership skills to drive quality assurance processes and team performance.

Requirements

Experience:

• 6+ years in manual software testing
• 2+ years in QA Team Lead or similar leadership role
• Proven track record managing teams of 7+ QA professionals
• Experience setting up QA processes and working with Agile/Waterfall methodologies

Technical Skills:

• Deep understanding of QA methodologies, tools, and processes
• Strong experience in web application testing
• Solid understanding of testing documentation: test plans, test cases, checklists
• Proficiency with test management tools (Qase, TestRail, Zephyr, qTest)
• Experience with bug tracking systems (JIRA, Bugzilla)
• Familiarity with API testing tools (Postman, SoapUI)
• Understanding of SQL for data validation

Leadership & Soft Skills:

• Excellent people management and mentoring abilities
• Strong analytical, problem-solving, and decision-making skills
• Outstanding communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work under pressure and meet deadlines

Nice to have:

• Experience with mobile and desktop testing
• ISTQB certification
• Exposure to automation testing frameworks
• Knowledge of performance/security testing and CI/CD pipelines

Language Requirements:

English proficiency at B2 level or higher

Responsibilities

Team Leadership & Management:

• Lead, mentor, and manage a team of 15+ manual QA engineers
• Conduct performance reviews, provide feedback, and support professional development
• Allocate resources and assign testing tasks based on priorities
• Foster collaboration, knowledge sharing, and maintain team morale

Quality Assurance Strategy & Process Optimization:

• Define testing strategy and test plans for web applications (and partially mobile/Chrome extensions)
• Optimize and improve QA processes to enhance efficiency
• Ensure quality standards throughout the testing life cycle
• Establish quality metrics and KPIs; drive continuous improvement
• Ensure comprehensive test coverage across all products

Testing & Documentation:

• Perform manual testing of new features to maintain hands-on expertise
• Monitor and improve testing documentation (test cases, checklists, etc.)
• Review and approve test plans, test cases, and test scenarios
• Oversee test execution across multiple projects
• Coordinate regression, smoke, integration, and UAT testing
• Manage defect triage meetings and prioritize bug fixes

Cross-Functional Collaboration:

• Collaborate closely with development, product, and design teams
• Participate in requirement analysis and provide QA perspective
• Act as the primary point of contact for QA-related matters

Delivery & Reporting:

• Ensure timely delivery of high-quality releases
• Provide regular status updates on testing progress and quality metrics
• Prepare comprehensive test reports and present findings to stakeholders

*Вакансия является планируемой к созданию и замещению (перспективной).