Commercial Executive

This is an exciting opportunity for an experienced hospitality leader to drive sustainable growth, optimise revenue performance and strengthen the systems and processes that support commercial success.

Working closely with the Managing Director and Chief Operating Officer, you will connect commercial strategy with execution, ensuring that revenue management, sales, distribution, reservations and commercial technology work together to deliver measurable business results.

This role is based in Sandton.

Key Responsibilities:

Commercial Strategy & Revenue Growth

• Develop and execute group-wide commercial strategies aligned with business objectives and growth targets.
• Drive revenue and profitability across accommodation, food and beverage, events and ancillary revenue streams.
• Lead pricing, packaging and promotional strategies to strengthen market positioning and maximise revenue opportunities.
• Analyse market trends, competitor activity and demand patterns to identify opportunities for growth.
• Present commercial insights, performance trends and strategic recommendations to executive leadership.

• Oversee commercial performance across the hotel portfolio, ensuring targets are achieved and performance gaps are addressed.
• Support budgeting, forecasting and commercial planning processes.
• Monitor key performance indicators, including occupancy, Average Daily Rate (ADR), Revenue per Available Room (RevPAR), booking conversion and overall revenue performance.
• Optimise sales and distribution channels to improve revenue contribution and profitability.
• Ensure accurate reporting, reliable data and effective performance-monitoring processes.

• Provide strategic oversight of the Central Reservations function (ResHub), driving booking conversion, revenue generation and service excellence.
• Ensure accurate rate loading, inventory management, booking processes and distribution controls.
• Establish service standards, operational procedures and performance benchmarks.
• Develop reservations team capability and improve productivity through workflow optimisation, automation and effective system utilisation.
• Identify opportunities to improve the guest booking journey and strengthen overall reservations performance.

• Oversee the effective utilisation, integration and optimisation of commercial and revenue-related systems.
• Drive system upgrades, enhancements, vendor relationships and technology improvements.
• Maintain strong data integrity, system governance and reporting accuracy.
• Promote system adoption, user training and best-practice implementation across relevant teams.
• Identify opportunities for automation and process improvement to increase efficiency and scalability.

• Build strong working relationships across finance, marketing, sales and operations to ensure alignment on commercial priorities.
• Translate group strategy into clear commercial objectives and actionable plans.
• Drive accountability, collaboration and consistent execution across teams.
• Mentor and develop team members, strengthening commercial capability and leadership succession.
• Contribute to executive-level planning, strategic decision-making and the long-term commercial growth of the group.

Job Experience and Skills Required:

• Bachelor's degree or diploma in Business, Hospitality Management, Commerce or a related discipline.
• 8-12 years of leadership experience in commercial, revenue management or hospitality-related roles.
• A proven track record of driving revenue growth, improving profitability and delivering measurable commercial results.
• Experience overseeing reservations operations, revenue management and distribution channels.
• Familiarity with PMS, RMS, CRM and online booking and distribution platforms.
• Experience collaborating with senior executives and influencing cross-functional business decisions.

Apply now!

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