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Salary
≈ $21k – $54k per year (Estimated)
Location
In office (Johannesburg)
Seniority
Middle · 3+ years exp
Employment
Full-Time

First seen by Alion on Oct 26, 2026. Network Finance scores C on the Alion truth index.

Overview
Company
Impact
Profile match
Founded in 1987, Network Finance is a specialized recruitment and talent solutions agency operating as a key division of Network Recruitment (part of ADvTECH Group). Headquartered in Johannesburg, South Africa, the company provides executive search, permanent placement, and contract staffing tailored specifically to the finance, accounting, auditing, taxation, and actuarial sectors. Through its niche industry focus and global network spanning Africa, Europe, and the Middle East, it enables corporate clients and multinational enterprises to source highly qualified financial leaders and Chartered Accountants.
Our Client is an established technology solutions business has built a reputation for delivering innovative workplace technologies that help organisations improve productivity, streamline operations, and modernise their work environments.

As a Support Specialist, you'll provide first-line technical support across a diverse portfolio of office automation solutions, supporting both channel partners and end users. You'll play a key role in troubleshooting issues, driving service excellence, analysing support trends, and ensuring customers receive timely and effective technical assistance.

This role is ideal for someone who enjoys a mix of technical problem-solving, customer engagement, product training, and operational improvement.

Responsibilities:

  • Provide first-line support across the Office Automation product portfolio
  • Troubleshoot and resolve technical issues relating to Ricoh, HP, Epson, and Lexmark devices
  • Manage incidents and service requests within agreed SLAs
  • Deliver product and remote support training to channel partners
  • Analyse incident trends and recommend preventative actions
  • Produce performance reports and maintain accurate service records
Requirements:
  • 3-5 years' experience supporting office automation or related technologies
  • CompTIA A+ (Essential)
  • CompTIA N+ (Essential)
  • Experience with Ricoh, HP, Epson, or Lexmark products

Apply now!

For more exciting IT vacancies, please visit: www.networkrecruitmentinternational.com

I also specialise in recruiting in the following:

  • Software Developers/Engineers/Architects
  • Data Analytics Specialists
  • PM/BA/Scrum Masters
  • DevOps and Infrastructure Experts
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information contact:

Samkelisiwe Makhanye

Recruitment Consultant

011 622 9526

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