System Administrator

Key Responsibilities

• Manage and prioritise IT support requests, incidents, and escalations.
• Supervise and support Field Technicians, coordinating site visits and deployments.
• Administer servers, user accounts, virtual environments, storage systems, and cloud services.
• Monitor and maintain network, wireless, and connectivity services.
• Manage system patching, endpoint security, user provisioning, and access controls.
• Ensure successful backup operations and support disaster recovery testing.
• Maintain accurate asset, configuration, warranty, and lifecycle records.
• Coordinate hardware refreshes, infrastructure upgrades, and technology rollouts.
• Work closely with vendors and managed service providers to resolve issues and maintain service levels.
• Support IT projects, system changes, and infrastructure improvements.
• Create and maintain technical documentation, operational procedures, and support runbooks.

Minimum Requirements

• Diploma, Degree, or relevant qualification in Information Technology or a related field.
• 3-5 years' experience in systems administration, infrastructure support, or IT operations.
• Experience with server administration, networking, virtualization, identity management, and endpoint support.
• Strong understanding of backup, recovery, security, and IT support processes.
• Experience working with ticketing, monitoring, remote support, and asset management systems.
• Previous experience coordinating service providers and supporting multi-site environments.
• Valid driver's license and willingness to travel when required.

Key Competencies

• Strong troubleshooting and problem-solving skills
• Leadership and team coordination abilities
• Excellent communication and stakeholder management
• Planning, organisation, and prioritisation skills
• Attention to detail and documentation accuracy
• Ability to perform effectively in a fast-paced environment

What Success Looks Like

• Efficient management of IT support operations and escalations.
• High system availability and reliable infrastructure performance.
• Accurate IT asset and configuration management.
• Successful delivery of upgrades, deployments, and support projects.
• Excellent service levels and positive user feedback.

Apply now!

For more IT jobs, please visit www.networkrecruitmentinternational.com/

I also specialise in recruiting in the following:

Software Development

Data Engineer

Data Analyst

Infrastructure

Architecture

... and more!

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information contact:

Sfundo Shoba

Recruitment Consultant

https://www.linkedin.com/in/sfundo-shoba-500ab4202/?isSelfProfile=true