Systems Administrator

Our client is a leading national retailer with a significant footprint across South Africa, where technology plays a vital role in supporting stores, warehouses, and head office operations.

As the Systems Administrator, you will serve as the operational backbone of the IT function, overseeing day-to-day infrastructure support, managing escalations, coordinating field technicians and service providers, and maintaining critical systems across cloud, hosted, and on-premises environments.

Key Responsibilities:

• Coordinate and manage the IT support queue, ensuring incidents and service requests are resolved within agreed service levels
• Administer and support server, virtualisation, storage, identity, collaboration, and endpoint technologies
• Supervise and mentor field technicians while coordinating regional support activities and site deployments
• Manage system patching, endpoint security, user provisioning, access controls, and security-related escalations

• Relevant IT Diploma, Degree, or equivalent technical qualification
• 3-5 years' experience in Systems Administration, Infrastructure Support, or a similar technical role
• Strong knowledge of server administration, virtualisation, networking, identity management, and endpoint technologies
• Experience supporting cloud, hosted, and on-premises environments
• Exposure to backup and disaster recovery processes, monitoring tools, and security best practices
• Experience working with ticketing systems, remote support tools, asset management systems, and technical documentation
• Proven ability to coordinate workloads, manage escalations, and mentor junior technical staff
• Strong communication and stakeholder management skills
• Valid driver's licence and willingness to travel when required
• Retail, multi-site, or highly distributed environment experience will be advantageous

Apply now!

For more exciting (Finance/ Engineering/ IT / Supply Chain / Commercial & C-Suite) vacancies, please visit: https://www.networkrecruitmentinternational.com/it

I also specialise in recruiting in the following:

• C#
• Java
• Python
• Angular

For more information, contact:

Farheen Ebrahim - [email protected]

IT Recruitment Specialist

Connect with me on LinkedIn! www.linkedin.com/in/farheen-ebrahim05