Business Development Manager

About Us:

Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries - UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.

Our EVP's:

At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand-because success isn’t just a goal; it’s how we work, every day, as one team.

Job Description:

The Business Development Manager (BDM) is responsible for identifying, developing and securing new business opportunities across Payfast's target market segments, including, Mid-Corporate, Corporate, Enterprise and strategic growth opportunities.

The role is accountable for driving merchant acquisition, transaction volume growth, revenue growth and market expansion through proactive business development, relationship management and solution-led selling. Working across assigned industries and verticals, the BDM will engage prospective customers, understand their business objectives and position Payfast's products and services to deliver meaningful commercial value.

The Business Development Manager will work closely with Product, Partnerships, Operations, Technology and Leadership teams to develop customer solutions and support the successful acquisition, onboarding and growth of merchants.

Responsibilities:

Business Development & New Customer Acquisition

• Identify, qualify and secure new business opportunities across assigned market segments and industries.
• Build and maintain a robust pipeline of prospective customers.
• Develop and execute prospecting and account acquisition plans.
• Conduct discovery sessions to understand customer requirements, challenges and opportunities.
• Drive new merchant acquisition aligned to revenue and growth objectives.
• Expand Payfast's presence within targeted industries, verticals and customer segments.

Sales Execution & Opportunity Management

• Manage opportunities through the full sales lifecycle from initial engagement to implementation.
• Prepare and deliver compelling proposals, business cases, RFP responses and presentations.
• Lead commercial discussions and negotiations with prospective customers.
• Coordinate internal stakeholders to support solution development and customer requirements.
• Ensure opportunities progress efficiently through the sales process.
• Maintain professional and consistent customer engagement throughout the sales cycle.

Relationship Management

• Build strong relationships with decision-makers and influencers across customer organisations.
• Develop trusted advisor relationships with prospective and existing customers.
• Maintain regular engagement with customers to identify growth opportunities.
• Support customer retention and long-term relationship development.
• Facilitate smooth handover and collaboration with implementation and support teams.

Solution Selling

• Understand customer business models, objectives and operational requirements.
• Position Payfast's products and services to address specific customer needs.
• Collaborate with Product, Technology and Operational teams to develop tailored customer propositions.
• Identify opportunities to increase product adoption and customer value.
• Stay informed on market trends, customer needs and competitor offerings.

Market & Vertical Development

• Develop opportunities across assigned industries, verticals and customer segments.
• Build knowledge and expertise within assigned sectors.
• Identify emerging market opportunities and growth trends.
• Develop engagement plans for strategic industries and target markets.
• Represent Payfast at industry events, networking engagements and customer meetings.
• Contribute market insights to support broader commercial and product strategies.

Pipeline, Forecasting & Reporting

• Maintain an accurate and up-to-date sales pipeline.
• Provide regular forecasting and opportunity reporting.
• Track performance against agreed targets and objectives.
• Ensure CRM and sales activity records are maintained accurately.
• Monitor sales performance metrics and opportunity conversion rates.
• Drive disciplined pipeline management and sales execution.

Cross-Functional Collaboration

• Work closely with Product, Operations, Technology, Risk, Compliance and Customer Service Excellence teams.
• Support the development of customer solutions and commercial propositions.
• Facilitate customer onboarding and implementation activities where required.
• Share customer feedback and market intelligence with internal stakeholders.
• Contribute to continuous improvement initiatives across the business.

Experience/ Skills Required

• Relevant Degree, Diploma or equivalent qualification advantageous.
• Sales, Business, Commerce or related qualifications beneficial.

Experience

• Experience in business development, sales, account management or customer-facing commercial roles.
• Demonstrated ability to identify, develop and secure new business opportunities.
• Experience engaging and building relationships with stakeholders and decision-makers.
• Experience presenting solutions, proposals and business cases.
• Experience managing opportunities through a structured sales process.
• Experience working within a target-driven and commercially focused environment.
• Experience selling Payments products, financial services, technology or solutions in a B2B environment would be advantageous.

Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.