Director- AI Interfaces

Company Description

See how Epsilon powers connected marketing by unlocking the full potential of data and identity.

Overview

As a Director of our Intelligent Interfaces team, you will create innovative analytics systems that reveal, explore and explain complex patterns and phenomena from Epsilon’s peta-scale and massively dimensional digital marketing ecosystem. You will reduce this complexity into sophisticated, intuitive interfaces that demonstrate the business value of Epsilon’s platform directly to our collaborators and global customers, which include some of the world’s largest brands. Our challenges span hundreds of millions of highly detailed individual profiles across hundreds of millions of websites and apps, tied together by powerful real-time analytics that make near-instantaneous decisions on messaging to those profiles trillions of times a day. This provides an incredibly rich environment of business questions and answers that are hidden within petabytes of data. This position reports to the VP of the Decision Sciences Visual Analytics (DSVA) team.

You will be leading an R&D team focused on using the latest in artificial intelligence, combined with visual analytics, to provide deep insights on complex data sets for user communities ranging from clients to analysts. Our focus is on understanding complex marketing activities, customer profiles, personas, marketing touch points, path to purchase, and more within the context of the Epsilon digital marketing platform. Thousands of attributes over time must all be condensed into meaningful, actionable insights. You will also work closely with our systems team that provides the backbone of large-scale compute to bring petabytes of data into our platform, where we can query and manipulate it interactively. Our tech stack is evolving to keep pace with the times; however, you can expect to be working with TypeScript, React, Node.js, Databricks, LLMs, LangChain, and more.

Candidates should have extensive experience leading a team in applied R&D settings. You need to have a good eye for detail in interface work, whether visualizations and charts or AI workflows. A key need for this position is to tame complexity and nurture simplicity, in order to make our insights accessible to clients. This is not a pure people manager role. Ideal candidates will be hands-on with technology-designing sketches, creating prototypes, and iterating on outputs. Candidates must have a desire to move beyond applied research alone to building production systems in the real world.

Responsibilities

• Lead a team of 5-7 applied scientists performing R&D on advanced visual and intelligent interfaces for understanding complex data.
• Understand collaborator requirements and design implementations for the user experience of DiME (Digital Marketing Explorer), Epsilon’s marketing analytics tool for both internal and client use.
• Develop agentic AI capabilities that allow DiME to be embedded in Epsilon and Publicis platforms.
• Develop new analytical storytelling and visualization-oriented interfaces for conveying complex marketing insights.
• Work as an SME advisor to client teams, clients, and agencies to understand DiME capabilities and how they can be used to drive business outcomes.

Qualifications

• 6+ years of relevant experience, including 2+ years leading a team.
• Ph.D. in Computer Science, Math, Physics, or equivalent education/professional experience is required or an M.S. with 10+ years of experience.
• Extensive experience with building advanced analytics systems with visual and AI interfaces.
• Excellent communication and interpersonal skills, with the ability to convey complex ideas clearly.
• Strong experience in building modern web applications.
• Strong passion for understanding key business problems, bringing together a team to understand data and instrumentation needs, and mining data to unearth deep insights into customer experiences.
• Strong experience in at least one database technology (e.g., Hive, DuckDB).
• Understanding and experience working with cloud infrastructure services like Databricks.
• Experience working with code repositories and continuous integration (e.g., Git, Jenkins).

Additional Information

When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

Compensation Range: USD $127,900.00 - USD $237,500.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/8/2026.