Software Engineer 1

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

New Relic gives engineering teams real-time insight into their software and infrastructure, so they can find and fix problems fast. The Infra Data Pipeline team builds and runs the pipeline that brings infrastructure data into New Relic: metadata, metrics and inventory from our infrastructure agents and cloud integrations. If that pipeline is slow or down, our customers notice.

As a Software Engineer 1 on the team, you will own services in production from your first months: you'll build them, deploy them, monitor them and support them. You'll work with Java, Go, Kafka, Kubernetes and AWS alongside engineers in India and Spain, and grow your skills in large-scale observability systems.

What you'll do

• Run services in production:  within your first months, deploy, monitor and support the services you own, and join the on-call rotation.
• Become the owner of a pipeline component:  learn it end-to-end, present its architecture to the team, and be the first responder for its incidents and support requests.
• Deliver roadmap work end-to-end:  take features from design through deployment and monitoring, and ship them to production every quarter.
• Keep the pipeline healthy:  create the alerts and dashboards for your services, take part in incident response and retrospectives, and reduce security and technical debt on what you own.
• Share what you learn:  write runbooks and design notes, and review your teammates' code.

This role requires

• • A bachelor's degree in computer science or a related field,  or  equivalent practical software engineering experience.
  • Ability to write, test and debug backend code in Java, Go or another object-oriented language, and willingness to work primarily in Java and Go.
  • Hands-on experience shipping and running code in a real environment, through professional work, internships or substantial projects (for example: deploying it, monitoring it, fixing it when it breaks).
  • Working knowledge of core software engineering practices: version control, automated testing, code review and debugging.
  • Ability to communicate clearly in English, in writing and in meetings, with a team distributed across time zones.

Bonus points if you have

• • Experience being on-call for, or monitoring, services you built.
  • Experience with distributed systems or asynchronous messaging (for example Kafka or other message queues).
  • Experience with Kubernetes and a cloud provider (AWS, GCP or Azure).
  • Experience with data ingestion or real-time data pipelines.
  • Experience with Redis, PostgreSQL, Cassandra or Elasticsearch.
  • Contributions to open source projects.

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Please note that visa sponsorship is not available for this position.

Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.

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Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at  https://newrelic.com/termsandconditions/applicant-privacy-policy