Platform Software Engineer

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

At Nexthink, we provide our customers with class leading products to enable continuous improvement of employee experience. We deliver unparalleled visibilityacross all environments so IT teams can consistently see, diagnose, and fix digital workplace issues. The 50+ Product Engineering teams that develop ourproducts and services rely on Nexthink's Technical Platform group to provide platforms, tools and services that would ease their daily work and improve thedeveloper productivity and experience.

We are looking for a passionate and innovative professional that is keen to join our Engineering Productivity team, which is part of the Technical PlatformEngineering group! The Engineering Productivity team is providing an internal development platform comprised of tools and services that the developers use ona daily basis. Their mission is to enable our Product Engineering organisation to develop and build the Nexthink product.

Join a small team of diverse and experienced engineers that have full ownership of their domains, right from the requirements gathering and design phase, allthe way through implementation, validation, and deployment. You will work closely with Product Engineering, Security and Architecture teams to understanddeveloper needs, design and implement solutions, and promote them for adoption and usage. You will be part of a group that carves out our golden CI/CD path,and works together to build a world-class internal developer platform with modern technologies and best practices.

As a Platform Engineer, you will:

. Providing the necessary tools for daily development of the product, integrate with cloud platforms, as well as helping developers to manage their buildsystem and CI/CD pipelines.

. Responsible for setting up and maintaining part of the development tools (ex. Jenkins, Artifactory, GitHub).

. Develop internal self-service tools and platforms for that are used by the Nexthink developers in their daily work.

. Own the required technical work for different projects,

from concept to production, including proposal, discussion, and execution.

. Engage with Nexthink's developers to build relationships, identify potential areas of improvement, and help drive the adoption of the team's platforms.

. Document solutions built by the team and organise workshops and trainings to spread knowledge to the development teams.

. Detect, diagnose and fix deployment incidents in development and production environments, finding solutions to achieve required service levels.

. University degree in Computer Science or equivalent practical experience.

. Candidates will typically have minimum 5 years of experience as a Software Engineer, DevOps Engineer, Platform Engineer or Site Reliability Engineerwith knowledge of best practice of professional software development.

. Experience developing automated CI/CD pipelines.

. Experience with defining guidelines for usage of different CI/CD tools (e.g., GitHub, Jenkins).

. Experience building self-service internal development platforms.

. Experience in developing platform-as-a-service solutions.

. Experience working with Kubernetes.

. Experience operating services on Linux systems and container technologies (e.g., Docker).

. Experience with cloud-based platforms (e.g., AWS) and infrastructure-as-code (e.g. Terraform).

. Experience with monitoring solutions (e.g. Datadog).

. Experience with programming languages such as Go, Python, TypeScript, JavaScript, and/or Bash.

. At ease with operating and managing production systems, solving issues, striking the right balance between urgency and methodology.

. Very good problem-solving skills, open-mind towards suggestions, can do attitude and agile spirit.

. Self-motivated and self-managing, with excellent organisational skills.

. Curiosity to learn new things and discover new technologies.

. Work with the agile iterative/incremental mindset.

. Very good communication skills and teamwork.

. Excellent written and verbal skills in English.

The prior experience with any of the above-mentioned tools is a bonus but not a must! We encourage you to apply even if you do not meet every singlerequirement. We welcome candidates with different level of background and experience. If you are excited about this role, please apply and our recruiters willassess your application.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• Permanent Contract and a competitive compensation package.

• Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses.

• Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering.

• Free access to professional training platforms to explore your interests and enhance your skills.

• Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC.

• New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers.

• Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay.

• Bonuses for referring successful hires after three months of continuous employment.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.