Swedish speaking Customer Support Agent in Malta

Next Job Abroad • Swedish: C1 • English • Brewing & Beer • Relocation: Yes • 6 months ago
Apply now
Similar jobs
665,413open jobs
38,949companies
99,649added this week
Browse all
Location
Remote/Hybrid (Qormi, Malta)
Employment
Full-Time
Overview
Company
Impact
Profile match

Next Job Abroad

Next Job Abroad is a recruitment and relocation service that helps job seekers, many from the Nordic countries and the rest of Europe, find jobs abroad and supports them with applications, interviews and housing at no cost to the candidate. It is run by a small team of about seven people who have lived abroad themselves, and most placements are with employers in Malta, Greece and Spain, often with flights and hotel accommodation included. Its listings are mostly language-specific customer support and content moderation roles for iGaming, banking and technology companies, along with B2B cloud sales, responsible gaming analysts and live casino dealers.
nextjobabroad.com • Berlin • Amsterdam • Warsaw • Barcelona • Vienna • Web Analytics • Security Compliance • Web Design • 1-10 employees

Tech Company | Online Marketplace | Relocation to Malta | Hybrid / Remote in Malta

Looking for a Swedish-speaking job in Malta where you can build international experience, not just take a job abroad?

Join a fast-growing tech company in Malta working with global online marketplaces, helping create safer digital spaces for millions of users.

This is your chance to work in tech, gain experience in online moderation, payments, disputes and fraud prevention, while living in the Mediterranean.

Why Malta?

Malta has become one of Europe’s leading hubs for tech, digital services and online platforms.

Living in Malta means:

  • 300+ days of sunshine
  • International work environment
  • English-speaking business culture
  • Strong Scandinavian expat community
  • Mediterranean lifestyle by the sea

This role strengthens your CV with experience in customer operations, online marketplaces, fraud prevention and digital compliance.

The Role - Swedish Content Moderator & Customer Support Agent (Email-Based)

This is not a phone-heavy call centre job.

You’ll support users via email, helping buyers and sellers navigate marketplace rules, payments and disputes.

Your responsibilities include:

  • Responding to user inquiries via email
  • Managing complaints and disputes between buyers and sellers
  • Handling returns, refunds and payment adjustments
  • Processing payments and resolving discrepancies
  • Monitoring fraud and policy violations
  • Reviewing content and ensuring compliance with publication rules
  • Collaborating with internal teams and external partners
  • Providing feedback on user trends and system improvements

You’ll become an expert in marketplace rules, digital transactions and online safety.

Requirements

  • Fluent in Swedish
  • Good English skills
  • Detail-oriented and structured
  • Comfortable making decisions based on guidelines
  • Reliable and accountable
  • Interested in tech, marketplaces or the sharing economy

Previous experience is a plus - but not required.

What matters most is your mindset.

Benefits

  • - Flexible hybrid model (Work from home in Malta or office)
  • - Additional vacation days
  • - Private health insurance
  • - Team performance bonus
  • - Work-from-home allowance
  • - Relocation support
  • - Free office transport from selected areas
  • - Corporate discounts (gym, shops, taxis)
  • - Comprehensive onboarding and continuous training
  • - International work environment

Career Growth in Tech & Moderation

50% of managers and specialists started as content moderators.

From here, you can grow into:

  • Quality & Training
  • Fraud & Risk
  • Compliance
  • Team Lead
  • Operations

If you’re ambitious, Malta’s tech sector offers real internal mobility.

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
665,413 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Recommended for you based on this role

Similar stack
Same company
Qormi
In office • Full-Time • Jönköping
Apply
Apply
Remote • Freelance • Athens
Apply
≈ $66k – $195k per year (Estimated) • In office • Full-Time • St. Julian's
Apply
In office • Full-Time • St. Julian's
Apply
In office • Full-Time • 2+ years exp • Qormi
Apply
See all jobs
This is one of many
665,413 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles