Software Developer - Service/Billing Software (Full Stack, Angular)

Company Overview:

For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 1200+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for 20+ years, and we are looking for qualified individuals to join our team. 

Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service. 

Position Overview:

NISC is always seeking out talented software developers & engineers who are motivated, collaborative, and excited to solve complex challenges. We’re especially interested in individuals with experience working on a full stack development team in emerging technologies who can help us explore and integrate intelligent automation into our solutions. 

We look for individuals who thrive in a team environment, are committed to accomplishing shared goals, are eager to learn and innovate, and are motivated to teach others. This position would be on our iVUE Connect Service Development team, which is NISC's solution providing functionality to support and enhance the business processes performed by customer service representatives in the billing department, such as reviewing the details of a customer's recent bill, adding charges to the customer's account, enrolling the customer in a billing program (e.g. budget or prepaid billing), adjusting a customer's bill, among many others.  

Primary Responsibilities:

• Design and build responsive web applications
• Stand up RESTful web services
• Container-driven development (Kubernetes, microservices)
• Collaborate with cross-functional teams to research, design, and implement new features
• Research, analyze, and resolve moderately complex customer issues and bugs
• Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role.
• Unit test and integration test code as needed
• Follow all established software development methodologies and procedures
• Other duties as assigned 

Desired Experience and Skills:

• Generally, requires 1+ years’ experience in software development
• Proficient with Angular, or other Typescript web application frameworks
• Java or other object-oriented programming experience
  • Experience with GWT, is a plus
• Experience with RDBMS (Postgres, SQL, Oracle)
• Experience with cloud technology stack (AWS, Kubernetes, Spring Boot, Kafka, SSO, Cassandra)
• Proficient in developing responsive content
• Understanding of core web development principles (patterns, architecture, IDEs)
• Experience with asynchronous workflows/patterns
• Working knowledge of web trends, architecture, and deployment patterns
• Experience with Git, including branching/merging workflows
• Experience with JIRA, Confluence, Bitbucket, Bamboo
• Experience integrating AI capabilities into software development workflows
• Familiarity with frameworks and tools for building AI-powered applications
• Understanding of prompt engineering and familiarity with utilizing generative AI tools to improve productivity.
• Commitment to NISC’s Statement of Shared Values 

Work Schedule:  

• Hybrid from one of our office locations:  
  • Cedar Rapids, IA
  • Lake Saint Louis, MO
  • Mandan, ND
• Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location.
• Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose  

NISC’s Shared Values & Competencies:  

We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart. 

• Integrity - We are committed to doing the right thing - always.
• Relationships - We are committed to building and preserving lasting relationships.
• Innovation - We promote the spirit of creativity and champion new ideas.
• Teamwork - We exemplify the cooperative spirit by working together.
• Empowerment  - We believe individuals have the power to make a difference.
• Personal Development - We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization. 

Benefits:  

• Medical, Dental and Vision Insurance.
• Health Savings Account (HSA) with $100 monthly contributions from NISC.  
  • Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.
• Dependent Care Flexible Spending Account (FSA) thru Paylocity.
• Fully covered life insurance up to x3 annual base salary.
• Fully covered short- and long-term disability.
• 401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
• PTO accrual levels dependent on years of service, 120 Life Leave Event hours, and 9 paid holidays.
• $2,500 Interest-FREE technology loan program.
• $25,000 employee educational assistance program.
• Volunteer, Wellness, Family Events and other employee fun supplied by our committees.
• Employee Assistance Program; assisting employees and dependents with virtually any life event
• Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships. 

Education Preferred:  

Bachelor’s or master’s degree in a Computer Science, Computer Engineering or a related field and/or equivalent experience. 

Minimum Physical Requirements:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. 

Disclaimer:  

Management may modify this job description by assigning or reassigning duties and responsibilities at any time. 

Key Words:  

Java | Angular | TypeScript | Generative AI | AWS Cloud | SQL | Spring Boot | Cassandra | Kubernetes | Microservices | Agile | Scrum | Time Series | Database | SDLC | Cross Functional | Automated Testing