Garage Supervisor

Move forward with us! At NJ TRANSIT, you ll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time-and we’re looking to hire talented folks with a love of learning to make it all possible.

GARAGE SUPERVISOR - NORTH & CENTRAL JERSEY

Roles and Responsibilities:

Assists Garage Manager in the direction of daily operations in all Garages. They manage a team of mechanics and technicians, ensuring that vehicles are repaired and maintained efficiently and effectively. They coordinate work schedules, assign tasks, and provide guidance and support to their team. Garage Supervisors also handle customer inquiries, resolve any issues or complaints, and ensure that the garage operates in compliance with safety regulations and industry standards.

Main Functions:

Supervises garage personnel (operators and depot force) to ensure that service requirements are met, and that work is assigned in an efficient manner to ensure safe, courteous, and reliable service for our customers and to ensure proper utilization of manpower.

Investigates, implements corrective action, follows up, and responds to customer complaints. Involves operators in solving problems with service. Reviews, recommends, and implements service changes.

Assists in the development of the budget, goals and objectives, and new programs and activities.

Interviews, instructs, and disciplines agreement employees; conducts first step grievance hearings, discusses garage issues with union officials, provides documentation and testimony throughout the grievance process.

Investigates and implements corrective action on accidents, vandalism, and safety hazards.

Conducts, monitors, and verifies all agreement payrolls. Ensures that all ticket sales, ticket tokens, petty cash and other media are in balance. Processes all shortages.

Administers new schedule picks, wage progression and other personnel functions.

Monitors GCS, and reviews reports daily for deviations in procedures or revenue. Counsels/disciplines operators and investigates/reports deviations to ensure consistent revenue collection.

Education, Experience, and Qualifications:

High School Diploma, or equivalent, and four (4) years of applied experience in transportation systems sector*, to include one (1) year of supervisory experience. Degree may be substituted for experience as appropriate. NOTE: Experience as a Depot Master is considered supervisory experience for the purposes of qualifying for this position.

*Sector includes Aviation, Motor Carrier/Trucking, Maritime, Mass Transit and Passenger Rail; Freight, Military mobile operations as well as Postal and Shipping. Work must have involved the requirement to move people and or goods to and from locations, within established timeframes and deadlines.

Knowledge and Skills:

Knowledge of NJ Transit applications and software.

Demonstrates the ability to effectively communicate with agreement employees, Union officials, and all levels of Personnel within the Organization.

Must be proficient in Microsoft Office.

This Position Supervises:

Field Salary

Bus Operators

Certificates, Licenses, Registration:

Valid Driver s License

Working Environment:

Field

Office

Physical Demands:

Light Lifting

At NJ Transit, you will enjoy a competitive salary and excellent benefits package:

• Salary Range $80,000 - $140,000

• Insurance - Medical, Prescription, Dental, Vision

• Flexible Spending Account

• Life Insurance

• Paid Leave

• Tuition Assistance

• Pre-Tax Commuter BenefitsPlan

• Retirement Plans

  • 401(a) - Retirement plan with a 6% employer contribution

    • 401(k) - Retirement saving plan with up to a 3% company match

    • 457(b) - Deferred Savings Plan

NJ TRANSIT is an Equal Opportunity Employer.

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The DOT Drug and Alcohol Testing Regulation 49 CFR Part 40 does not authorize the use of marijuana for any reason. It is unacceptable for any safety-sensitive employee subject to drug testing under DOT regulations to use recreational or medical marijuana. The prohibition includes any derivative of marijuana such as CBD oils, teas, etc. The use of recreational and medical marijuana is a violation of NJ TRANSIT’s Drug and Alcohol-Free Workplace Policy for safety-sensitive employees.