LRT Ops Dispatcher-RL

Forbes List of America's Best Employers 2022, 2023, 2024 & 2025

At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time-and we're looking to hire talented folks with a commitment to excellence to make it all possible.

Salary:

$34.95 Hourly

Roles and Responsibilities:

• The specifications outlined are intended to present a descriptive list of the range of duties performed by employees in this position. The specifications are not intended to reflect all duties performed within the job.

• Ensures the safe operation of the River LINE by managing all operations (i.e. Light Rail trains in revenue and non-revenue operation, non-revenue vehicles such as work trains, and a shared freight operation) when those operations are taking place on the right-of-way.

• The Light Rail Transit (LRT) Operations Dispatcher has absolute authority over signal maintainers/line technicians, track maintenance crews, depot masters and operators, contractors and any other people who affect the movement of trains.

• Investigates incidents (accidents, red signal violations, etc.) and customer complaints by interviewing employees, reviewing and interpreting recordings and signal and vehicle downloads and recommends corrective action.

• Instruct employees in the performance of their duties. In the absence of direct supervision, initiates disciplinary action by issuing Employee Notification and Employee’s Incident reports.

• Ensures that service requirements are met by monitoring service performance and adjusting schedules, route patterns and operating plans as necessary to maintain desired headways.

• Ensures that service interruptions are minimized by troubleshooting LRV-related in-service failures and directing the efforts of LRV Operators to quickly address and correct those failures.
• Initiates communications with customers through the use of variable message signs and public address systems and through direction of LRV Operators regarding on-board announcements.
• Evaluates the duration and extent of service interruptions and requests substitute service from Bus Operations if necessary. Coordinates the routing, frequency and duration of that substitute bus service with Bus Operations.
• Manages the response to emergency situations. Provides notifications of emergency and special circumstances to Police, Emergency Responders, management personnel and other NJT officials.
• Writes and issues Summary Bulletin Orders on a weekly basis and Single Page Bulletin orders on an as needed basis. Reviews standard and emergency operating procedures, safety rules and orders
• Participates in implementing revisions to standard and emergency operating procedures, safety rules and orders.
• Reviews operating schedules and recommends service changes.
• Maintains complete records on all Light Rail vehicle movements, permissions and authorities.

Education, Experience and Qualifications:

• High School Diploma or equivalent, and six (6) years of applied experience in transportation operations (i.e., operating a LRT Vehicle, Conductor, Train Dispatcher, Block Operator, Bus Field Supervisor, Bus Regional, LRT Instructor, LRT Technician, or experienced in the field of electrical traction or rail signals).
• Prior supervisory experience and prior Rail operations experience desired.

Knowledge and Skills:

• MS Word and Outlook desired. Strong written and verbal skills desired.

At NJ Transit you will enjoy a competitive salary and excellent benefit package:

• Comprehensive Family Health Insurance - Medical, Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Paid Leave
• Tuition Assistance
• Pre-Tax Commuter Benefits Plan
• Retirement Plans
• 401(a) - Retirement plan with a 6% employer contribution
• 401(k) - Retirement saving plan with up to an 3% company match
• 457(b) - Deferred Savings Plan

NJ TRANSIT is an Equal Opportunity Employer.

This position is deemed safety sensitive per the Department of Transportation (DOT) Drug and Alcohol Testing Regulations. The DOT Drug and Alcohol Testing Regulation 49 CFR Part 40 does not authorizethe use of marijuana for any reason.It is unacceptable for any safety-sensitive employee subject to drug testing under DOT regulations to use recreational or medical marijuana. The prohibition includes any derivative of marijuana such as CBD oils, teas, etc. T he use of recreational and medical marijuana is a violation of NJ TRANSIT’s Drug and Alcohol-Free Workplace Policy for safety-sensitive employees. Code: INDBU2