Technical Support and Validation Engineer

Technical Support and Validation Engineer will join Nokia's Microwave Radio Division (PB MW MDNI NAM A) to drive the successful introduction and compliance of Wavence microwave radio solutions in North America. The role blends hands-on testing, technical support, field issue analysis, and cross-functional collaboration to ensure product performance, regulatory compliance, and customer satisfaction.

• Perform homologation testing of microwave radio products for the North American market.
• Provide technical support to the Test Engineering Center (TEC) team.
• Support the integration factory with troubleshooting and validation activities.
• Analyze field issues and collaborate with development teams to devise solutions.
• Execute product verification and validation activities throughout the product lifecycle.
• Conduct qualification testing and produce detailed technical reports.
• Troubleshoot complex microwave networks and RF measurement setups.
• Interact directly with customers to address technical inquiries and requirements.
• Coordinate with cross-functional teams to ensure compliance with regulatory standards.
• Maintain test equipment and laboratory procedures to ensure accurate results.

• Solid understanding of microwave systems, including Ethernet interfaces, RF transmitters/receivers, and modem operation.
• Hands-on lab experience performing basic system and RF measurements.
• Working knowledge of microwave transmission principles and qualification testing.
• Proven ability to troubleshoot complex microwave networks and resolve issues.
• Strong customer-facing skills with the ability to communicate technical concepts clearly.
• Experience generating comprehensive technical reports and documentation.
• Familiarity with IP routing and switching technologies (TCP/IP, BGP, OSPF, MPLS, VPNs) is a plus.
• Ability to work collaboratively with development, test, and integration teams.
• Knowledge of North American regulatory requirements for microwave radio equipment.