Solutions Architect

Job Title: Senior Principal Engineer, Service Delivery (Nutanix)

Level: L4

Location: Bangalore

Work mode: Hybrid (3 days work from office)

You will:

• As part of managed services organization, you will ensure that the customer's infra is up and running 24*7*365
• Perform daily system monitoring, verifying the integrity and availability of all hardware, resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
• Repair and recover infra from hardware or software failures. Coordinate and communicate with impacted constituencies
• Perform preventative maintenance (and upgrade, as required) on devices, and related peripherals to meet IT specifications
• Identify system performance issues and drives the development of tools to correct
• Work as ops lead, and do end to end management of service delivery/ operations including shift rostering/ customer communication
• Follow all the organisational policies and processes around 24*7 operations, including working in rotational shifts, work from office, training, upskilling, ITSM Processes, etc.
• Actively participate in leveraging Automation and AI to improve operations
• Mentor junior resources and contribute to learning and development

Essential Requirements

• Bachelor's/ Master's degree, preferable engineering in Comp. Sc./ IT
• 12 – 15 years of work experience in IT industry, preferably managed services
• Expert knowledge of Nutanix Components: AHV, CVM architecture, Prism, LCM, NCC, and Data Resiliency (RF2/RF3).
• Hypervisor Experience: Deep expertise in Nutanix AHV is required, with strong knowledge of VMware ESXi integration.
• Scripting & API: Strong proficiency in Python or PowerShell for automating Nutanix tasks via REST APIs.
• Networking: Excellent understanding of Layer 2/3 networking, VLANs, and OVS (Open vSwitch) in a Nutanix environment.
• Operating Systems: Advanced Linux administration skills.
• Strong Communication and Stakeholder Management Skills
• Excellent problem-solving skills
• Flexibility to work in 24*7 shifts, including night shift

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Srilatha

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