Warehouse Manager

Description

Position Summary

This position leads all day-to-day warehouse and crimping assembly operations, including receiving, inventory control, picking, assembly, packaging, and shipping. The Warehouse Manager is accountable for team performance, safety, quality, and measurable improvement in the efficiency of core warehouse functions, using data to guide decisions. This role is also responsible for designing, implementing, and sustaining new processes and systems as the business grows. The ideal candidate is a hands-on, data-driven leader with strong analytical and technical expertise, the ability to manage multiple priorities in a fast-paced environment, and a commitment to safety and quality.

Role and Responsibilities

• Lead, develop, and hold accountable a team of warehouse and assembly staff, including assigning tasks, setting expectations, evaluating performance, and building leads and future supervisors to ensure productivity and efficiency.
• Manage the day-to-day crimping assembly process, including scheduling and prioritizing assembly work, verifying equipment setup and crimp specifications, and ensuring finished assemblies are inspected, tested, and packaged to customer and quality requirements.
• Responsible for maintaining high-quality standards throughout the picking, assembly, and packaging processes. This involves inspecting products at various stages and implementing corrective measures if necessary.
• Establish, track, and report on measurable performance metrics for core warehouse and assembly functions, such as productivity, accuracy, and cycle time, and set improvement targets.
• Analyze operational data from the ERP and other sources to identify trends, root causes, and opportunities, and present findings and recommendations to leadership to support decision-making.
• Design, implement, and sustain new and improved processes, layouts, and systems, including lean and continuous improvement initiatives such as standard work and 5S, leading change management, documentation, training, and rollout to increase efficiency and reduce errors, rework, and waste.
• Oversee procedures for shipments, and communicate with customers about shipping and receiving.
• Create work schedules and staffing plans, allocate tasks, and coordinate with other departments to ensure smooth workflow and timely completion of orders.
• Provide training to new employees and conduct ongoing training sessions to enhance the skills of existing workers, including cross-training on warehouse, assembly, and equipment operation.
• Ensure that safety protocols are followed to prevent accidents and injuries. This includes conducting regular safety inspections and addressing any potential hazards.
• Manage inventory levels and accuracy, including cycle counting and replenishment, request materials as needed, and ensure that adequate supplies are available to meet production demands.
• Address any issues or challenges that arise during warehouse and assembly processes, such as equipment malfunctions (including crimping equipment and tooling) or production delays, and coordinate preventive maintenance.
• Manage departmental labor, overtime, and operating costs against budget, and identify opportunities for cost reduction.
• Maintain records of production activities, including output levels, quality control measures, and any incidents or accidents that occur.
• Develop, document, and maintain standard operating procedures and work instructions for warehouse and assembly operations, and ensure all procedures and guidelines are followed.
• Knowledge of how and where to locate procedures and forms relevant to this position.

Requirements

Required Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential job functions.
• Strong knowledge of warehouse and manufacturing management best practices, including assembly operations, inventory control, picking and slotting, shipping, and safety protocols.
• Knowledge of crimping assembly processes, equipment, and quality requirements preferred.
• Advanced data analysis skills, including proficiency in Excel and experience with ERP and business intelligence or reporting tools (such as Power BI or Power Query), with the ability to turn operational data into clear metrics and actionable recommendations.
• Demonstrated success implementing new processes, standard work, or systems and sustaining the results, including change management, documentation, and training.
• Strong analytical and problem-solving abilities, with a proven record of improving measurable results through continuous improvement and process optimization. Lean or Six Sigma training preferred.
• Excellent leadership and interpersonal skills, with the ability to motivate, mentor, and develop a diverse team of warehouse and assembly personnel.
• Ability to work effectively under pressure in a fast-paced environment and adapt to changing priorities.
• Attention to detail and accuracy in record-keeping and inventory management.
• Forklift certification and knowledge of OSHA regulations preferred.
• Strong literacy and comprehension skills.
• Bi-lingual in Spanish and English preferred.
• Excellent written and oral communication skills.

Education / Experience

• Bachelor’s degree required in logistics, supply chain management, operations management, engineering, business, or a related field.
• Proven experience in warehouse operations, with at least 5 years of experience, including 3 or more years in a management or leadership role.
• Experience leading process implementation or improvement projects, such as layout changes, system rollouts, or operational expansions, preferred.