Branch Manager

Lead a Team. Grow a Branch. Make a Difference.

At National Seating & Mobility (NSM), we help people live with greater independence, confidence and comfort through personalized mobility and seating solutions.

We’re looking for a Branch Manager who is a strong people leader, customer-focused, organized and business-minded-and who wants to make a meaningful difference every day.

What You’ll Do

• Lead, coach and develop a high-performing branch team.
• Drive branch sales, revenue, customer service and operational performance.
• Build strong relationships with clients, therapists and healthcare professionals.
• Oversee day-to-day branch operations, inventory, equipment and facility needs.
• Support recruitment, onboarding, performance management and employee development.
• Monitor budgets, P&L, expenses and accounts receivable.
• Ensure quotes, orders, work orders, billing and service activities are completed accurately and on time.
• Identify opportunities to improve processes, customer experience and branch performance.
• Create a positive, collaborative team culture where employees feel supported and accountable.

What You Bring

• Leadership experience in a customer-focused or operations environment.
• Strong communication, organization and problem-solving skills.
• Experience managing employees, budgets and business operations.
• A customer-first mindset and ability to build strong relationships.
• Ability to balance people, priorities and business results.
• Experience in healthcare, mobility equipment or a related industry is an asset.

Why Join NSM?

• $65,000-$80,000 annually + annual merit reviews
• Meaningful work that directly impacts people's lives
• Employer-paid benefits
• RRSP matching
• Generous paid time off
• Company events & inclusive team culture
• NSM-sponsored gear

Ready to Lead With Purpose?

If you’re passionate about people, customer experience and making a difference, we’d love to hear from you.

Join NSM and help create better mobility experiences-one client at a time.