Senior Site Reliability Engineer

Make an impact with NTT DATA

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Your day at NTT DATA

The Senior Site Reliability Engineer (SRE) is an advanced subject matter expert, responsible for leading the efforts in ensuring the reliability, scalability, and performance of the company systems and infrastructure.

This advanced subject matter expert collaborates with cross functional teams, provides technical guidance, and drives strategic initiatives to enhance system reliability, automate processes, and improve overall operational efficiency.

The Senior Site Reliability Engineer coaches and provides mentoring to junior resources within the team.

Key responsibilities:

• Designs and architects resilient and scalable systems, ensuring high availability, fault tolerance, and efficient resource utilization.
• Collaborates with development and operations teams to implement best practices for system design and infrastructure provisioning.
• Establishes and maintains robust monitoring solutions to proactively detect system issues, performance bottlenecks, and security vulnerabilities.
• Designs, develops, and maintains automation frameworks, tools, and infrastructure as code solutions to streamline system management tasks, deployments, and configuration changes.
• Implements continuous integration/continuous deployment (CI/CD) pipelines to drive efficient and reliable software releases.
• Continuously analyzes system performance, identifies bottlenecks, and implements optimizations to improve system scalability, responsiveness, and resource efficiency.
• Leads capacity planning efforts, analyzes system resource utilization, and forecasts future needs to ensure adequate scalability and optimal resource allocation.
• Leads complex incident management efforts, drives post-incident analysis, and implements preventive measures to minimize the impact of incidents.
• Develops incident response plans, establishes escalation procedures, and ensures efficient communication and coordination during incident resolution.
• Collaborates with security teams to implement security best practices, assesses and addresses vulnerabilities, and ensures compliance with security standards and regulatory requirements.
• Monitors and responds to security incidents and participates in security audits and enforces security controls.
• Provides technical leadership and mentorship to junior team members.
• Fosters a collaborative and inclusive work environment and drives cross functional initiatives and facilitates knowledge sharing and continuous learning across the organization.
• Stays updated with industry trends, emerging technologies, and best practices to drive innovation and improve overall system performance.

To thrive in this role, you need to have:

• Advanced technical expertise in Linux/Unix systems, networking, and system administration.
• Advanced proficiency in scripting or programming languages, such as Python, Go, Java, or Ruby.
• Advanced knowledge of cloud platforms (such as AWS, Azure, or Google Cloud) and associated services.
• Advanced proven expertise in performance monitoring, optimization, and troubleshooting using tools such as Prometheus, Grafana, or New Relic.
• Advanced expertise in incident management, root cause analysis, and post-incident reviews
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Excellent communication, collaboration, and leadership skills.
• Advanced ability to optimize system performance, scalability, and reliability. experience with performance monitoring and tuning tools (for example, Prometheus, Grafana, or New Relic) to identify bottlenecks, analyze performance data, and implement optimization strategies.
• Advanced understanding of security principles, best practices, and compliance requirements. experience in designing and implementing security controls, performing security assessments, and ensuring compliance with industry standards.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field.
• Relevant certifications, such as AWS Certified DevOps Engineer - Professional, Google Cloud Professional DevOps Engineer, or Certified Kubernetes Administrator (CKA) preferred.

Required experience:

• Advanced hands-on experience in a Site Reliability Engineering role or related roles, including experience in designing and maintaining highly available and scalable systems.
• Advanced hands-on experience with Linux/Unix systems, networking, and system administration is crucial. In-depth knowledge of cloud platforms (such as AWS, Azure, or Google Cloud) and associated services is essential.
• Advanced proficiency in multiple programming languages like Python, Java, Go, or Ruby is important for developing and maintaining automation tools, frameworks, and complex system integrations. Expertise in scripting languages like Bash or PowerShell is beneficial.
• Advanced understanding of complex infrastructure architectures, including scalable and fault-tolerant designs. experience with infrastructure-as-code tools (such as Terraform or CloudFormation) and containerization technologies (such as Docker or Kubernetes) is essential.
• Advanced experience in designing and implementing robust automation frameworks, CI/CD pipelines, and deployment strategies. Proficiency in tools like Jenkins, GitLab CI/CD, or CircleCI to build, test, and deploy applications with a focus on reliability and scalability.
• Advanced experience in incident management, troubleshooting complex system issues, and conducting post-incident analysis. Advanced ability to lead incident response efforts, drive root cause analysis, and implement preventive measures.
• Advanced understanding of DevOps principles, Agile methodologies, and a strong commitment to continuous improvement and learning. experience in promoting a DevOps culture and driving the adoption of best practices

Workplace type:

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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