Support Tech Lead

NTT DATA • Data Centers & Colocation • Financial Software & Embedded Finance • On-call duty • Python • SQL • PowerShell • ETL/ELT • SSIS • 8 days ago
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Salary
≈ $31k – $85k per year (Estimated)
Location
In office (Hyderabad)
Seniority
Staff · 7+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 8, 2026. NTT DATA scores B on the Alion truth index.

Overview
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NTT DATA

NTT DATA is a Tokyo system integrator founded in 1988 that spun out of the data communications arm of NTT. It is one of the largest information technology services firms in the world, building banking, public sector and payment systems and operating global consulting and managed services. The company runs the CAFIS payment network used across Japanese retail and banking.
nttdata.com • HQ: Tokyo, Japan • Data Centers & Colocation • Managed IT Services (MSP) • Financial Software & Embedded Finance • IT Consulting & Digital Transformation • Systems Integrators • 501-1000 employees • Est. 1988
Tech stack of NTT DATA

We are looking for 7 to 9 yrs of experienced and hands-on SSIS and SQL Server Support Tech Lead to manage, optimize, and troubleshoot our core database and data integration environments. In this role, you will lead a team of support and database engineers, handle critical production incidents, optimize slow-running queries, and ensure high availability of our MS SQL Server and SSIS infrastructure

Key Responsibilities

  • Production Support & Incident Management: Lead the triage, troubleshooting, and resolution of critical production issues related to SQL Server databases, jobs, and SSIS package failures
  • ETL & SSIS Optimization: Monitor, review, and fine-tune SSIS packages to improve execution performance, error handling, and logging mechanisms
  • Database Performance Tuning: Analyze and optimize complex T-SQL queries, stored procedures, indexes, and execution plans to reduce server load and latency
  • Technical Leadership: Guide and mentor junior and mid-level support engineers, conduct code/script reviews, and establish operational best practices
  • Automation & Maintenance: Implement proactive maintenance routines, index rebuilding strategies, database backups/restores, and automation scripts using PowerShell or SQL Agent
  • Collaboration: Coordinate with cross-functional development, infrastructure, and business stakeholder teams during root cause analysis (RCA) and deployment cycles

Required Qualifications & Skills

  • Experience: 7 to 9 years of total IT experience, with at least 4+ years specializing in MS SQL Server administration/development and SSIS production support.
  • SQL Server Expertise: Deep proficiency in T-SQL programming, stored procedures, triggers, indexing strategies, and query performance tuning.
  • SSIS Proficiency: Expert-level capability in designing, deploying, and troubleshooting SQL Server Integration Services (SSIS) packages.
  • Monitoring & Tooling: Hands-on experience with SQL Server Management Studio (SSMS), SQL Server Agent, and performance monitoring tools.
  • Scripting: Basic to intermediate proficiency in PowerShell or Python for automation tasks.
  • Soft Skills: Strong analytical mindset, excellent client/stakeholder communication, and experience managing on-call support rotations or incident queues
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