Transact Platform Product Owner

Req ID: 397609

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Transact Platform Product Owner to join our team in Dublin, Dublin (IE-D), Ireland (IE).

Summary

We are seeking an experienced Transact Platform Product Owner to take end-to-end ownership of a critical Transact platform and its supporting technology stack.

The successful candidate will bring 10+ years of experience working with and running Transact, with a strong understanding of how the constituent parts of the platform operate together, including JBoss, Linux, Oracle and Java, alongside operational monitoring and observability tooling such as Splunk and Wily.

This is a role for a proactive, technically credible leader who understands what it takes to operate a complex, business-critical production platform. The Product Owner will set direction, lead the team, maintain strong operational and technology controls, and identify emerging risks before they become incidents.

This individual will be expected to see around corners, challenge assumptions, and maintain a firm grip on platform health, technical debt, resilience, risk and delivery.

A key accountability will be maintaining end-to-end oversight of the build and deployment of all Transact packages across the environment estate, ensuring changes are built, tested, promoted and deployed through a controlled, repeatable and increasingly automated process.

Key Responsibilities

1. End-to-End Platform Ownership

• Own the Transact platform end to end, with accountability for its health, stability, resilience, supportability and ongoing evolution.
• Maintain a detailed understanding of the complete technology stack and the dependencies between Transact, JBoss, Linux, Oracle, Java and associated infrastructure.
• Understand the platform at sufficient depth to identify weaknesses, challenge technical proposals and make informed prioritisation decisions.
• Balance business change with the engineering investment required to keep the platform secure, resilient and supportable.
• Maintain a clear view of platform capacity, lifecycle, technical debt, vulnerabilities and emerging technology risks.

2. Operational & Control Excellence

• Establish and maintain strong operational and technology controls across the platform.
• Use Splunk, Wily and other monitoring and observability capabilities to understand platform behaviour, performance, trends and emerging issues.
• Ensure recurring incidents are investigated to root cause rather than repeatedly treated as isolated production problems.
• Drive effective problem management and preventative action.
• Ensure vulnerabilities, obsolescence, technical debt, capacity and resilience risks have clear ownership and remediation plans.
• Maintain strong disciplines around production readiness, change quality and operational acceptance.
• Continually assess where existing controls can be strengthened or automated.

3. Build, Package & Deployment Management

• Own the build, packaging and deployment process for all Transact changes across all environments, from development through test and production.
• Ensure application code, Java components, Transact changes and configuration packages follow a consistent, controlled and repeatable deployment approach.
• Drive automation of build and deployment activities wherever practical, reducing manual intervention, deployment risk and dependency on individual knowledge.
• Maintain clear traceability of every package, including what it contains, its source, version, approvals, target environment and deployment status.
• Ensure packages are promoted consistently through environments, with the appropriate testing and control gates before production.
• Maintain strong governance around release sequencing, dependencies, rollback and production readiness.
• Work closely with engineering, testing and service teams to continually improve the reliability and efficiency of the build and deployment process.
• Ensure build and deployment failures are understood, root causes addressed and recurring manual activities progressively engineered out.

The objective is straightforward: at any point the team should be able to establish what is being deployed, what it contains, where it has already been deployed and whether it is ready to progress to the next environment.

4. Technical Leadership

• Lead and provide direction to the multidisciplinary team responsible for engineering and running the Transact platform.
• Bring together application, middleware, database, operating system and infrastructure perspectives, avoiding siloed ownership of platform issues.
• Be technically credible enough to challenge specialists while empowering engineers to make sound technical decisions.
• Create clarity around priorities and ensure the team understands both what needs to be delivered and why it matters.
• Establish high standards of engineering discipline, accountability and technical ownership.
• Challenge recurring work, manual processes and accepted technical constraints to identify opportunities for improvement and automation.
• Develop engineering capability within the team and reduce dependency on individual subject-matter experts.

5. Product Ownership & Strategy

• Own and communicate a clear strategic and engineering roadmap for the Transact platform.
• Translate business priorities into an achievable technology roadmap while protecting the investment necessary for platform health and resilience.
• Prioritise across business change, engineering improvement, resilience, technical debt, lifecycle management and control requirements.
• Understand strategic business requirements and assess their implications for the underlying platform.
• Make informed trade-offs between short-term delivery commitments and long-term platform sustainability.
• Ensure technical debt and resilience work are treated as genuine product priorities rather than discretionary activity.

6. Proactive Risk Management

The Product Owner is expected to look beyond today's issues and see around corners.

This includes:

• Identifying emerging capacity, performance, resilience and lifecycle risks before they result in service impact.
• Identifying single points of failure across technology, process and knowledge.
• Recognising recurring patterns across incidents and driving systemic remediation.
• Understanding upcoming changes and their potential cumulative impact on the platform.
• Surfacing risks early, with clear articulation of the business impact, options and recommended action.
• Maintaining a forward-looking view of platform health rather than relying solely on current operational status.

Experience

Essential

• 10+ years' experience working with Transact, ideally including significant responsibility for operating the platform in production.
• Deep understanding of the architecture and operational characteristics of the Transact ecosystem.
• Strong practical understanding of:
• Transact
• JBoss / middleware
• Linux
• Oracle
• Java
• Significant experience operating complex, high-availability, business-critical technology platforms.
• Strong understanding of incident, problem, change, release, capacity, resilience and lifecycle management.
• Strong knowledge of software build, packaging, environment promotion and production deployment disciplines.
• Experience improving and automating build and deployment processes.
• Experience leading multidisciplinary engineering and technology teams.
• Ability to operate effectively across application, database, middleware and infrastructure disciplines.
• Ability to translate between complex technical considerations, operational risk and business impact.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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