Office Assistant

Asset Manager Services | Issuer Services | Private Wealth & Corporate

Ocorian helps asset managers, private wealth, corporates, and issuer clients handle operational and regulatory complexity at scale, giving them the freedom to focus on what they do best.

Whether they’re raising capital, expanding into new markets, acquiring a business, preparing for an exit or protecting wealth, we’re behind every move our clients make, creating capacity and removing burden so they can focus on growth, opportunity and performance.

With over 50 years’ of expertise, 20 locations and 2,000 expert colleagues, clients know they can rely on us when their challenges are complex, time-critical and consequential.

To find out more about Ocorian and our services, including regulatory information, visit ocorian.com

Purpose of the Role

Join our team as an Office Assistant and play a central role in creating a welcoming, professional and well-organised workplace for employees, clients and visitors. As the first point of contact for many interactions, you'll help ensure the office operates smoothly while delivering an exceptional experience to everyone who visits or works within the office.

This is an excellent opportunity to develop your skills across office administration, facilities coordination, client service and workplace support. You'll work closely with colleagues across the business, contribute to a positive and productive office environment, and build valuable experience within a collaborative and professional setting.

Main Responsibilities

• Welcome clients, visitors and colleagues, providing a professional and positive experience from arrival through to departure.
• Manage reception activities, incoming calls and enquiries, directing requests to the appropriate teams and stakeholders.
• Coordinate meeting room preparation and support, ensuring rooms are ready for meetings, presentations and events.
• Support the setup of video conferencing equipment, shared office technology and meeting facilities.
• Maintain a well-presented, organised and professional office environment across reception, meeting rooms and communal areas.
• Manage office supplies and consumables, helping to ensure resources are readily available for employees and visitors.
• Coordinate with suppliers, contractors, building management and service providers to support the smooth running of office facilities.
• Assist with administrative activities including document preparation, filing, scanning, printing and record management.
• Support onboarding activities for new employees, including workstation preparation, office orientation and equipment coordination.
• Coordinate courier services, mail distribution and delivery management for the office.
• Provide first-line support for office equipment and technology, working closely with the IT team where required.
• Support internal events, meetings and training sessions by coordinating logistics, room setup and related arrangements.
• Contribute to workplace initiatives that enhance employee experience, operational effectiveness and office presentation.

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Knowledge, Skills and Experience

• Experience within office administration, reception, facilities coordination, customer service or a similar professional environment.
• Strong communication and relationship-building skills, with the ability to engage confidently with clients, visitors, suppliers and colleagues.
• Excellent organisational skills and attention to detail, with the ability to coordinate a variety of workplace and administrative activities.
• Comfortable using office technology, digital tools and workplace systems to support efficient office operations.

All employees are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• We areCLIENT CENTRIC - Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.

• We are AMBITIOUS - We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.

• We are AGILE - We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.

• We are COLLABORATIVE - With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.

• We are ETHICAL - We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.