Sr. Application Support

Octal Philippines • English: B2 • Bachelor's Degree • SQL • 2 hours ago
Apply now
Similar jobs
702,835open jobs
41,742companies
98,345added this week
Browse all
Salary
≈ $14k – $31k per year (Estimated)
Location
In office (Makati)
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
Profile match

Octal Philippines

Octal Philippines is a technology outsourcing and staffing company based in Manila that supplies engineers, support specialists and back-office staff to clients in North America, Europe and Australia. Its work covers software development, quality assurance, technical support, data processing and customer operations, delivered from its own facilities in the Philippines under the offshore delivery model the country built its services industry on. It advertises client vacancies under its own name rather than the end employer's, which is why its board carries roles spanning several unrelated industries at once.
octalphilippines.com • HQ: Manila, Philippines • Business Process Outsourcing (BPO) • Recruiting & Staffing • Professional Services • Information Technology • IT Outsourcing • 201-500 employees

Application Support job description outlines an entry-level role focused on troubleshooting software issues, monitoring system performance, and helping users resolve technical problems.

Key Responsibilities

  • Service Desk Support: Answer support tickets and user calls, manage issues by priority, and follow Service Level Agreements (SLAs).
  • System Monitoring: Check application health, server alerts, and log files to catch errors early.
  • Troubleshooting: Diagnose software failures, database glitches, and network connectivity problems.
  • Collaboration: Partner with senior engineers and developers to escalate complex bugs and test new software updates.
  • Documentation: Record recurring problems and their solutions in the internal knowledge base.

Requirements

  • Education: A bachelor's degree in Computer Science, Information Technology, or a related field.
  • Technical Knowledge: Basic understanding of SQL for querying databases, and familiarity with Windows or Unix servers.
  • Soft Skills: Good English communication skills to explain technical fixes to non-technical users.
  • Problem-Solving: Strong logical thinking to track down the root cause of an application error.
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
702,835 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Similar stack
Same company
Makati
≈ $12k – $20k per year (Estimated) • In office • 1+ year exp • Bachelor's Degree • Saint Petersburg
DevOps
Linux
Windows
Management
Service Desk
Apply
≈ $15k – $42k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Makati
Python
SQL
Python
Flask
FastAPI
Databases
Snowflake
AI/ML
Copilot
Cursor
Claude
Claude Code
Prefect
AI Agents
Anthropic
Devin
GPT-4
DevOps
Rest API
Git
AWS
AWS Fargate
AWS Lambda
Amazon EC2
SLI/SLO/SLA
Amazon S3
Amazon ECS
Amazon EventBridge
AWS Step Functions
Analytics
Alteryx
Management
SharePoint
Apply
Operations Lead 2 hours ago
≈ $64k – $169k per year (Estimated) • In office • Full-Time • 10+ years exp • Singapore
DevOps
SLI/SLO/SLA
Management
Service Desk
Apply
$30k per year • Remote • Full-Time • Moscow
Python
SQL
Databases
Apache Kafka
Trino
AI/ML
LLM
DevOps
Rest API
Analytics
Superset
Management
Confluence
Jira
n8n
BPMN
QA
Swagger
Postman
Apply
≈ $33k – $90k per year (Estimated) • In office • Full-Time • Ho Chi Minh City
Python
Go
JavaScript
Java
Rust
Kotlin
TypeScript
SQL
Node JS
Scala
Python
FastAPI
Node JS
Nest.JS
Fastify
Databases
PostgreSQL
Snowflake
Databricks
ElasticSearch
Apache Kafka
Google BigQuery
Amazon Redshift
BigQuery
AI/ML
Copilot
Hadoop
Spark
Airflow
OpenCV
Dagster
Vertex AI
dbt
Embeddings
Scikit-learn
Kubeflow
TensorFlow
PyTorch
Anomaly Detection
TorchServe
Feature Store
Machine Learning
Frontend
GraphQL
Next.js
React.js
Storybook
DevOps
Rest API
gRPC
Terraform
GCP
Helm
GitHub Actions
Istio
Datadog
Kustomize
CI/CD
ArgoCD
AWS
Kubernetes
Cloudflare
Platform Engineering
Service Mesh
Argo Workflows
Google GKE
GitHub
Cybersecurity
Auth0
Analytics
ETL/ELT
Metabase
Looker
Design
Figma
Management
Slack
Miro
Confluence
Discord
Agile
Scrum
QA
Sentry
Apply
≈ $15k – $42k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Makati
Python
SQL
Python
Flask
FastAPI
Databases
Snowflake
AI/ML
Copilot
Cursor
Claude
Claude Code
Prefect
AI Agents
Anthropic
Devin
GPT-4
DevOps
Rest API
Git
AWS
AWS Fargate
AWS Lambda
Amazon EC2
SLI/SLO/SLA
Amazon S3
Amazon ECS
Amazon EventBridge
AWS Step Functions
Analytics
Alteryx
Management
SharePoint
Apply
≈ $17k – $40k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Makati
Python
DevOps
Ansible
GCP
Azure
AWS
TCP/IP
VPN
VLAN
BGP
OSPF
MPLS
Apply
≈ $17k – $40k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Makati
Python
DevOps
Ansible
GCP
Azure
AWS
TCP/IP
VPN
VLAN
BGP
OSPF
MPLS
Apply
≈ $18k – $37k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Taguig
Management
Confluence
Jira
Agile
Apply
IT Project Manager 6 days ago
≈ $26k – $60k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Taguig
Management
Confluence
Jira
Agile
Apply
RH TL Need 1 day ago
≈ $7.5k – $19k per year (Estimated) • In office • Full-Time • 2+ years exp • Associate's Degree • Makati
Apply
≈ $18k – $47k per year (Estimated) • Remote • Makati
Cybersecurity
HIPAA
Apply
≈ $13k – $26k per year (Estimated) • Remote/Hybrid • Full-Time • 5+ years exp • Bachelor's Degree • Makati
Management
Jira
Agile
Waterfall
Apply
≈ $26k – $57k per year (Estimated) • In office • Full-Time • 7+ years exp • Bachelor's Degree • Makati
Apply
≈ $11k – $25k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Makati
Analytics
Microsoft Excel
Apply
See all jobs
This is one of many
702,835 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles