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Salary
$35k – $70k per year (Estimated)
Location
In office (London)
Employment
Full-Time
Overview
Company
Impact
Profile match
Octopus Energy is a UK-based energy supplier that offers innovative smart tariffs and renewable energy solutions. Known for its award-winning customer service and commitment to a greener future, Octopus Energy provides great value for the long term with prices historically cheaper than any other large supplier. As one of Europe's leading investors in renewable energy generation, the company is highly trusted, holding a five-star customer service rating.

What you'll do

    PCN Management

  • Dealing with inbound postal and digital PCNs, logging and processing them quickly and efficiently.

  • Problem solving on PCN queries to resolve issues smoothly for drivers

  • Vehicle Documentation

  • Ensure all vehicle records and registration documents are accurately maintained, updated, and securely archived or disposed of when necessary.

  • Insurance & Total Loss Co-ordination

  • Seamlessly guide vehicles through the total loss administrative process from start to finish.

  • Compile regular, insightful reports for key stakeholders in meetings to keep everyone aligned.

  • Safety Recalls

  • Monitoring manufacturer safety recalls across the fleet.

  • Communicates these to the right people and ensuring the necessary vehicle fixes are completed and that drivers receive the right support

  • Team Support

  • Cross-departmental teamwork helping investigate queries, prepping vital vehicle documents, and tackling data-entry tasks.

  • Assist with various logistical challenges and administrative tasks as they pop up.

What you'll need

    The Essentials:

  • Admin Pro: Proven experience in a data-entry or administrative role where you thrived on precision.

  • The Nice-to-Haves:

  • Fleet Savvy: Bonus points if you already have experience in a vehicle or fleet administration role!

  • Organization Guru: A knack for juggling multiple tasks without dropping the ball.

  • Top-Tier Communicator: Excellent written and verbal communication skills.

  • Self-Starter: The ability to work independently, take initiative, and hit the ground running with minimal supervision.

  • Precision-Driven: An absolute commitment to accuracy (you spot the details others miss).

Why else you'll love it here

  • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
  • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits
  • Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

Things to note

  • P.s. just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies
  • We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!

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