Operations Manager

OPERATIONS MANAGER

Location: Walvis Bay, Namibia

Business Unit: BME Metallurgy, Namibia

Reports To: Managing Director: BME Metallurgy

Join BME and shape the future of mining.

BME, a division of Omnia Holdings, is a leading global provider of blasting and mining solutions, partnering with customers to improve safety, productivity and sustainability across the mining value chain. Combining advanced blasting technology, digital innovation, explosives and technical expertise, we help mining operations solve complex challenges, optimise performance and unlock value. From open-pit mines to underground operations, our solutions support responsible, efficient mining and enable the critical resources needed to power modern economies.

As part of Omnia Holdings Limited (JSE: OMN), you'll join a global, diversified business operating across the agriculture, mining and chemicals sectors. With operations in 23 countries, customers in more than 40 countries, over 70 distribution centres, and approximately 3,800 employees worldwide, Omnia develops innovative products, technologies and services that support food security, responsible mining and sustainable industrial development. Through science, innovation and collaboration, we help customers use resources more efficiently, solve complex operational challenges and create lasting value for a changing world.

At Omnia, you'll have the opportunity to work alongside industry experts, contribute to meaningful challenges, and grow your career in a purpose-led organisation committed to innovation, learning and sustainable impact.

Innovating to enhance life, together creating a greener future.

Role Impact

The Operations Manager is responsible for the total operations of the business, which includes the management of the Port Hub Facility, with a volume through-put of more than 60 000 t per annum, valued at more than R 700 mil rand. It is a 24/7 operation delivering product to the mines in specialized tankers on an ongoing basis, keeping stock levels at the mines at the contractual levels. A huge focus is placed on supply chain and stock management, management of the Port Authorities, customs and service providers, managing of the Port Hub Staff and contributing to the value addition service to the customers.

Key Responsibilities

• Collaborate with the Management Team regarding special projects and ensure updates are provided timeously.

• Responsible for delivering on the Operational Strategy linked to the wider long term business growth Strategy

• Responsible Legal Appointment for operational activities, required by Namibian law

• Coordinate and identify areas of improvement to ensure that implemented measures are continually updated, improved and adhered to and to ensure efficient and effective customer service and satisfaction, as well as service delivery by third party contractors and transporters.
• Liaise daily with Customers, Service Providers, Port Hub Management Team and Executive Team, to plan and coordinate the business activities and management of the receiving, stock holding and distribution of chemical and other commodities.

• Manage and maintain daily operational activities to ensure that all business is conducted as per company policies and procedures.

• Plan and Manage employees' and service providers performance delivery to meet with 24/7 business requirement as per schedule to ensure optimal operational efficiency

• Responsible to ensure that SHERQ Compliance is adhered to across the operational activities of the business, including the emergency response readiness

• Monitor, manage, and maintain the operational performance and compliance according to the specified standards and procedures as per the accreditation ISO 45001:2018 - ISO 9001:2015 - ISO 14001: 2015.

• Identify potential problem areas, as well as areas of concern and/or areas to ensure that improvements and the necessary solutions are implemented to ensure effective and efficient uninterrupted and ongoing operations.

• Manage progressive planning to ensure that all destuffing of containers and loading schedules with third party contractors and transporters are met without any delays

• Prepare, compile and submit reports to ensure that management are up to date with daily, weekly and monthly progress of the operational processes.

• Work closely with our logistics manager to create effective and efficient planning to identify key deliverables, and to monitor service level agreements, to set achievable milestones and ensure that the product deliveries on time with minimum to no damaged supplies.

• Coordinate and manage all customer queries relating to the supplied chemicals.

• Monitor, manage, and recommend operational action to reduce costs at the Port Hub, for example: Additional daily forklift and labour hire due to minimum permanent employees on site, when high volume containerized stock is received, and to recommend action to reduce operating costs.

• Manage, and guide employees to ensure high productivity levels and to ensure the safe offloading and loading of dangerous chemicals on the various trucks and to ensure safe and secure delivery to the customer.

• Monitor and record all damaged received goods and to ensure it has been reported to our SHEQ Officer and Quality Assurance Manager to follow the final procedures as needed.

• Responsible for ensuring that the physical stock and theoretical stock are balanced at the monthly stock take and discrepancies are resolved.

• To ensure the performance of the operational employees are according to the prescribed company standards and procedures.

• Management of process and procedure related to all the required arrangements in respect of the documentation supplied to the transporter (/drivers) beforehand and ensure the

• Correct flow of documentation which needs to be submitted are met. Including, receiving and dispatching of stock and management of bonded warehouse portion of the site.

• Manage and coordinate all operation required PO Purchase orders and ensure that the required documentation for the purchase order is forwarded to the administrative personnel for processing.

• Ensure proper care and safe storage of customer property while under company control. Record and report any damages or occurrences of our customer property that is lost damaged.

• Responsible for addressing any SHEQ Officer and Quality Assurance Manager audit findings.

• Ensure that a maintenance and compliance schedule on all operational equipment and infrastructure is in place and monitor compliance to the schedule.

• Attend regular monthly and yearly management meetings with our and divisional managers.

• Accountable for ensuring that good housekeeping and environmental compliance is always maintained across the site.

• Ensure that the purchase and procurement processes are adhered to and corrective action is taken if there is any deviation.

• Manage monitor and recording processes of damaged received goods

• Control and management of all Port Hub related operational cost and Capital Expenditure costs against the approved budget.

• Responsible for ensuring leave and overtime is managed effectively by supervisors to ensure that any discrepancy is well motivated and approved

Qualifications

• University (First degree) Relevant to the business unit or any other suitable qualification or operational / administrative / financial experience.

• Operational or administrative qualification

Experience

• Over 10 years demonstrated experience providing expert competence in Management

• Minimum 3-5 years demonstrated business experience in the Mining Chemicals industry.

• Demonstrated experience in operations, supply chain and general administration

• Demonstrated experience in delivering sustainable value to new business and large projects

• Over 6 -10 demonstrated experience of planning, managing and organizing resources within short / medium timescales within the overall policy framework.

Key Competencies

• Commercial Acumen

• Customer-Focused Approach

• Initiates Compelling Operational Conversations

• Review and Reporting

• Strategic Planning

• Understands Issues/Motivations

• Closes Effectively

• Effectively Presents Solutions

• In-Depth Questioning

• Manages Resistance

• Managing Change

• Negotiates Strategically/Tactically

• Prospecting

• Questions Strategically

• Understands Customer, Supplier and Service Provider Needs

• Adaptive Mindset

• Compliance Management

• Costing and Budgeting

• Encourage Learning and Talent Development

• Negotiation

• Planning and Organizing

• Principal Management

• Technical Competence

Diversity, Equity & Inclusion

Adverse team drives stronger outcomes. At Omnia, we are committed to creating an inclusive workplace where every individual is valued, respected and empowered to contribute. We believe that diverse perspectives, experiences and backgrounds strengthen our ability to innovate, solve complex challenges and create sustainable value. We welcome applications from suitably qualified candidates who share our commitment to excellence, collaboration and making a positive impact.

Thank you for your interest

Thank you for considering a career with Omnia. We appreciate the time and effort invested in your application. Our Talent Acquisition team carefully reviews every application received. While only shortlisted candidates will be contacted, we encourage you to keep exploring future opportunities within the Omnia Group as we continue to grow our teams across agriculture, mining and chemicals.

We wish you every success in your career journey and thank you for your interest in being part of our purpose:

Innovating to enhance life, together creating a greener future.