Data Specialist

Job Title

Data Specialist

Location

Beirut - OMT Head office

Position Summary

Responsible for collecting, analyzing, validating, and presenting data to support business decisions, operational efficiency, performance monitoring, and strategic reporting. The role focuses on transforming raw data into meaningful insights through dashboards, reports, KPIs, trends, and analytical recommendations.

The Data Specialist will work closely with Technology, Operations, Finance, Compliance, Commercial, and other Business Departments to ensure accurate, timely, and useful data reporting.

Primary Duties and Responsibilities

Data Analysis & Reporting

• Collects, cleans, validates, consolidates, and analyzes data from different systems and databases
• Prepares daily, weekly, monthly, and ad hoc reports for management and business stakeholders
• Identifies trends, patterns, gaps, and anomalies in business and operational data
• Translates data findings into clear insights and recommendations
• Analyzes and constructs Data Lakes and Data Warehouses including the use of AI tools

Dashboard & KPI Development

• Builds and maintains dashboards using tools such as Power BI, SSRS, Excel, or similar reporting platforms
• Develops and validates KPIs to monitor business performance, system usage, service performance, and operational efficiency
• Ensures dashboards are accurate, user-friendly, and aligned with management needs
• Automates recurring reports where possible to reduce manual effort

Data Quality & Validation

• Validates data accuracy across different systems and reports
• Investigates data inconsistencies and coordinates with relevant teams to resolve them
• Supports data governance by ensuring proper definitions, calculations, and reporting logic
• Maintains clear documentation of data sources, formulas, and report structures
• Supports the implementation of new analytics tools, methodologies, and technologies

Business & Technology Support

• Works with Business Departments to understand reporting needs and translate them into data requirements
• Supports Technology teams by providing analysis related to application usage, incidents, services, transactions, and system performance
• Assists in measuring the success of new services, products, features, and digital initiatives
• Provides analytical support for projects, audits, regulatory reports, and management presentations

Continuous Improvement

• Recommends improvements to existing reports, dashboards, and data processes
• Identifies opportunities for automation, optimization, consolidation, and better data visualization
• Stays updated on data analysis tools, reporting techniques, and dashboard best practices

Knowledge, Skills, and Abilities

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business Analytics, Statistics, Data Science or a related field

Technical Skills:

• Microsoft Excel - advanced level
• Power BI or similar BI tools
• SQL querying
• Data visualization
• Data cleaning and transformation
• Strong knowledge of Excel, including formulas, pivot tables, charts, and data manipulation
• Good experience with Power BI, Tableau, or similar dash-boarding tools
• Good knowledge of SQL and database querying
• Understanding of data validation, data quality, and reporting logic
• Experience in financial services, payments, telecom, retail, or technology environments is a plus
• Basic understanding of databases and data models
• Knowledge of Python is a plus

Relevant experience:

5-7 years of experience in data analysis, reporting, business intelligence, or a similar role

Key Behavioral Competencies

• Detail-oriented and precise
• Curious and proactive
• Reliable and committed
• Strong team player
• Business-aware and solution-oriented
• Able to challenge data and validate assumptions
• Capable of working independently with minimal supervision
• Accuracy and reliability of reports and dashboards
• Timely delivery of recurring and ad hoc reports
• Reduction of manual reporting through automation
• Quality of insights provided to management and stakeholders
• Stakeholder satisfaction with dashboards and reports
• Number of data inconsistencies identified and resolved
• Contribution to improved decision-making through data analysis
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Ability to simplify complex data into clear insights
• Good communication and presentation skills
• Ability to work with multiple stakeholders across business and technology teams
• Strong organizational and time management skills
• Ability to work under pressure and handle multiple reporting requests