Project Manager

Key Responsibilities:

• Project Leadership:

  Lead the successful planning, execution, and delivery of software implementation projects, ensuring they are completed on time, within scope, and within budget.

• Agile Methodology:

  Apply Agile practices to manage project deliverables, sprints, and team progress. Participate in daily stand-ups, sprint planning, reviews, and retrospectives.

• Client Communication:

  Serve as the primary point of contact for clients throughout the project lifecycle. Manage client expectations, provide status updates, and ensure customer satisfaction through clear communication and effective problem-solving.

• Cross-Functional Collaboration:

  Work closely with internal teams (such as Engineering, QA, and Product) to ensure the smooth execution of deliverables and that the solution meets the client's requirements.

• Risk Management:

  Proactively identify project risks and challenges, working with the team to mitigate issues and ensure the project stays on track. Develop and implement contingency plans when necessary.

• Documentation & Reporting:

  Maintain clear and accurate project documentation, including project plans, schedules, and status reports. Regularly update stakeholders on project progress and health.

• Scope Management:

  Mange defined project scope, objectives, and deliverables in collaboration with clients and internal teams. Manage changes in project scope and adjust project plans accordingly.

• Continuous Improvement:

  Promote a culture of continuous improvement by evaluating project outcomes and processes. Identify areas for process improvement and collaborate with the team to implement improvements.

• Team Coordination:

  Ensure that all team members are aligned with the project goals and timeline. Monitor team performance, provide guidance, and ensure resources are effectively utilized.

• Training & Support:

  Support delivery of training materials for clients to ensure successful adoption and usage of the implemented software solution.

Required Skills:

• Experience:

• 5+ years of experience in project management, within professional services, software implementation, or consulting in a SaaS or cloud-based solution environment.

• Familiarity with modern implementation methodologies (e.g., DevOps, CI/CD) and agile development processes.

• Proven experience managing Agile software implementation projects using Scrum methodologies.

• Familiarity with software implementation life cycles, including system integration, customization, and deployment.

• Technical Skills:

• Solid understanding of Agile principles, frameworks, and project management tools (e.g., Jira, Trello, Microsoft Project).

• Ability to work with cross-functional teams, including technical teams, to deliver software solutions.

• Project Management:

• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.

• Experience in managing project budgets, timelines, and resources.

• Excellent problem-solving skills, with the ability to anticipate project challenges and proactively address them.

• Leadership & Communication:

• Strong interpersonal and leadership skills, with the ability to work effectively with internal and external stakeholders.

• Excellent verbal and written communication skills, with the ability to communicate complex ideas clearly to both technical and non-technical audiences.

• Ability to manage client expectations and build strong relationships with key stakeholders.

• Education:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience.

• Ability to travel as needed, up to 50%.