Regulatory Compliance Manager

Please note this is initially a maternity cover with opportunity of further extension or a move to other role within the business.

How will you add value to the OpenPayd journey?

• Provide fixed-term maternity-cover support, maintaining the continuity and effectiveness of OpenPayd’s regulatory compliance framework.
• Maintain oversight of the regulatory obligations that apply to relevant OpenPayd entities, jurisdictions and activities.
• Manage and coordinate regulatory returns, notifications, applications and submissions, ensuring they are accurate, complete and delivered on time.
• Coordinate regulatory correspondence, meetings, inspections, information requests and other supervisory engagements, working with stakeholders to provide timely, well-evidenced responses.
• Monitor changes to relevant laws, regulations, regulatory guidance and industry standards, and maintain regulatory obligations and change registers.
• Assess how regulatory developments affect our activities, policies, processes and controls, and coordinate implementation with business owners.
• Provide regulatory compliance advice, oversight and effective second-line challenge for new products, services, markets, client propositions and material business changes.
• Review and support the development of policies, procedures and controls so that regulatory requirements are properly reflected and implemented.
• Support compliance risk assessments, monitoring activity and control improvements, ensuring that risks and weaknesses are documented and addressed.
• Identify, assess, document and escalate actual or potential regulatory breaches, overseeing any related notifications, corrective action and remediation.
• Prepare and present regulatory compliance reports and updates to senior management, relevant committees and Boards.
• Maintain accurate regulatory compliance records and evidence, including registers, assessments, policies, procedures, submissions and remediation activity.
• Help ensure OpenPayd is prepared for internal and external audits, regulatory inspections and compliance assessments.
• Monitor agreed remediation and mitigation plans, challenge progress where necessary and track actions through to completion.
• Develop and deliver proportionate regulatory compliance training and awareness activities for employees and relevant stakeholders.
• Work closely with Legal, Finance, Operations, Product, Sales, Customer Success, Risk, Internal Audit and HR to support effective regulatory compliance across the business.
• Identify opportunities to improve the effectiveness, consistency and efficiency of the regulatory compliance framework and its processes.
• Maintain clear working records and handover documentation to support continuity throughout and at the end of the maternity-cover period.
• Carry out additional regulatory compliance projects as required.
• Travel internationally on occasion for regulatory engagements, training, knowledge sharing and business purposes, in line with local legislation and OpenPayd’s travel policy.

The ideal candidate will have the following:

• Substantial experience in a second-line regulatory compliance role within a regulated financial services environment.
• Experience in payments, electronic money, fintech, banking-as-a-service or digital assets would be a strong advantage.
• Strong knowledge of regulatory compliance frameworks, governance arrangements and risk management principles relevant to regulated financial services businesses.
• Working knowledge of relevant UK and European regulatory requirements; experience supporting more than one regulated entity or jurisdiction would be advantageous.
• Practical experience managing regulatory reporting, notifications, submissions, supervisory engagements, inspections or information requests.
• The ability to understand an established compliance framework quickly and manage business-as-usual responsibilities with limited supervision.
• Strong project management and organisational skills, with the ability to manage a varied workload, prioritise competing demands and meet deadlines.
• Strong analytical and problem-solving skills, excellent attention to detail and a commitment to accurate, well-structured work.
• Sound judgement and a risk-based, proportionate and pragmatic approach that maintains appropriate regulatory and ethical standards.
• A proactive, improvement-focused mindset and the ability to strengthen controls, streamline processes and improve the compliance framework.
• Strong influencing and communication skills, with the confidence to give clear, constructive compliance guidance and present complex matters to senior stakeholders.
• The ability to handle sensitive and confidential information with care, discretion and professionalism, alongside fluent written and spoken business English.

Our perks and benefits:

• Personal training budget - £3000
• Cycle to Work scheme
• Discounted gym membership - £80 towards any gym
• Corporate discounts via PerkBox
• Travel loan
• Company Pension plan
• Health, Dental & Life Insurance
• Friday office breakfasts, office fruits and a full bar & regular team socials
• 25 days annual leave plus the Bank Holidays, extra day off for Birthday & Social Volunteering
• Work schedule - 3 days per week office based (out of 5 days schedule)