Sr. PS Program Manager

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Program Manager

As a Program Manager at OpenText, you will play a critical role in leading and managing complex Cloud and On-Premises implementation projects for large-scale, international customers.

Your ability to manage project scope, schedule, and quality, mitigate risks, and build trusted relationships will directly contribute to greater business efficiency and innovation for our clients.

Your expertise in professional services delivery, stakeholder management, and project execution will ensure the success of high-impact projects that optimize how businesses manage information in today’s digital-first world.

Your leadership will also support our Professional Services Sales team, helping to identify opportunities, estimate efforts, and deliver winning proposals that drive business growth.

What the Role Offers:

• The opportunity to lead impactful projects in a dynamic and innovative environment.
• A central role in ensuring successful project delivery, customer satisfaction, and risk mitigation.
• Collaboration with talented professionals in a supportive and learning-focused culture.
• The ability to shape and deliver high-quality project outcomes while mentoring and developing team members.

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Key Responsibilities:

• Manage the end-to-end delivery of complex projects for enterprise customers.
• Oversee large, multi-regional, or high-risk projects, ensuring they meet scope, budget, and timeline.
• Take ownership of project financials, including P&L management and financial forecasting.
• Identify and develop new business opportunities with existing clients.
• Support early qualification and assessment of large and complex opportunities.
• Act as an escalation point for key project issues, ensuring cross-functional collaboration for resolution.
• Drive stakeholder engagement and maintain strong relationships with senior-level customer executives.
• Provide governance oversight, reviewing and approving key project deliverables.
• Mentor and encourage skill development among project team members.

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What You Bring:

• 7+ years’ experience in complex Project Management within an Enterprise Software implementation business.
• Experience managing multiple concurrent projects, including risk assessment and issue resolution.
• PMP or equivalent certification (Waterfall, agile and hybrid methodologies).
• Ability to organise and lead matrixed teams, both locally and remotely.
• Strong interpersonal, leadership, and stakeholder management skills.
• Effective facilitation and decision-making abilities in complex project environments.
• Experience collaborating with sales teams to drive business growth through professional services opportunities.
• Eligibility to obtain or possession of a current Australian Federal Government security clearance (NV1) is strongly preferred (Australian Citizenship required).
• First-level university degree preferred.

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Location:

This role is based in one of Sydney, Canberra,, Melbourne, Brisbane, or Perth, with potential travel to client sites as needed.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.