Lead Principal Technical Program Manager

Partners with senior management and stakeholders to align priorities and goals between Oracle and Ellison Institute of Technology using technical know-how in a fundamental engineering area or technical domain. Establishes scope and milestones for each aspect of a technical program, aligning to the broader program plan and company strategies and goals, managing efforts between cross-functional teams to deliver programs or services. Shapes and leads technical programs and highly complex, cross-organizational initiatives impacting products and business. Drives the management of and responses to issues, bottlenecks, and risks, serving as a point of escalation for all issues. Shapes program improvement strategies, leveraging best practices to drive transformational change and optimize processes across multiple teams. Shapes technical program improvement strategies, leveraging best practices to drive transformational change and optimize processes across multiple teams. Shapes technical collaboration across multiple teams, ensuring alignment of priorities and program goals. Provides expert technical guidance to shape and direct the automation of comprehensive reporting, leading collaboration with development teams to drive innovations in reports, dashboards, forecasts, and models for long-term technical program execution. Shapes the strategic direction of collaboration efforts as a technical liaison across stakeholder teams for high-impact technical programs.

Key

Responsibilities

Technical

Management and Execution - Technical Management:

margin-left:.5in;text-indent:-.25in'>-Leverages

technical knowledge to identify risks, manage scope, estimate program

timelines, request feasibility, testing requirements, and determine appropriate

resources.

margin-left:.5in;text-indent:-.25in'>-Designs

and shapes the strategy for product or service delivery, ensuring alignment

with the third party, security, export, and accessibility compliance

requirements.

margin-left:.5in;text-indent:-.25in'>-Integrates

program demands and resourcing.

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rapid response to the most critical security escalations, coordinating across

teams and departments and serving as the primary point of contact to executives

to assess risk, determine comprehensive mitigation strategies, and ensure

alignment and execution of the most effective path to resolution.

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the transformation and optimization of processes to ensure the highest

reliability and resilience of products or services.

Technical

Management and Execution - Technical Strategy and Execution:

margin-left:.5in;text-indent:-.25in'>-Utilizes

technical knowledge to identify and manage program dependencies and risks.

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rapid response to escalations, coordinating within team and communicating to

senior team members to assess risk, determine mitigation strategies, and

execute the optimal proposed path to resolution.

margin-left:.5in;text-indent:-.25in'>-Shapes

overall planning activities, ensuring alignment with enterprise architecture.

margin-left:.5in;text-indent:-.25in'>-Defines

and enforces delivery standards and guidelines, ensuring security, scalability,

and alignment with best practices.

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Line of Business (LOB) strategies for change management and/or incident

response to enhance operational efficiency.

Program

Oversight - Strategy and Decision-Making:

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the alignment of priorities with customers, service, and stakeholder teams

through regular reporting to stakeholders and senior leadership.

margin-left:.5in;text-indent:-.25in'>-Establishes

scope and milestones, aligning to the broader program plan and company

strategies and goals, managing efforts between cross-functional teams to

deliver programs or services.

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efforts to define and monitor key performance indicators (KPIs) and measurement

methods for LOB performance.

margin-left:.5in;text-indent:-.25in'>-Develops

and communicates a comprehensive and strategic communication strategy of highly

complex objectives to partners and customers.

Program

Oversight - Program and Operations Management:

margin-left:.5in;text-indent:-.25in'>-Shapes and

leads both technical and non-technical programs and highly complex,

cross-organizational programs impacting products and business.

margin-left:.5in;text-indent:-.25in'>-Guides

and mentors program staff (e.g., development, release management, customer

success), providing expert technical support and strategic direction on

removing barriers, including risks and issues in workflows.

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guidance on developing and maintaining comprehensive program documentation

(e.g., status reports, program plans) and develops risk mitigation strategies.

margin-left:.5in;text-indent:-.25in'>-Ensures

attention to detail, including security and quality, in program management,

from planning to execution and reporting.

margin-left:.5in;text-indent:-.25in'>-Chairs

regular program status meetings, fostering collaboration and driving effective

communication across teams and leaders.

margin-left:.5in;text-indent:-.25in'>-Partners

with leadership to set service level agreements (SLAs) and productivity

benchmarks aligned with long-term business goals.

margin-left:.5in;text-indent:-.25in'>-Shapes

and leads forecasting program demands, funding, and resourcing.

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the deployment of change management for programs, such as priority, scope,

scheduling, development, requirement changes, and support.

Program

Oversight - Risk Management:

margin-left:.5in;text-indent:-.25in'>-Drives

the management of and responses to issues, bottlenecks, and risks, serving as a

point of escalation for all issues.

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plans based on the results of cost assessments, benefits analysis, and return

on investment (ROI) to improve decision-making and risk mitigation strategies.

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strategic decisions, balancing business needs, technical constraints, and

long-term goals.

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critical blockers for the program and determines optimal technical and resource

options to drive the successful delivery and adoption of solutions.

Process

Efficiency - Process Optimization:

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program improvement strategies, leveraging best practices to drive

transformational change and optimize processes across the LOB.

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the development and optimization of program objectives and workflows, while

orchestrating the deployment of cross-functional solutions to address complex

business problems.

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with management to innovate and optimize processes and procedures to drive

achievement of LOB goals.

Process

Efficiency - Continuous Improvement:

margin-left:.5in;text-indent:-.25in'>-Champions

LOB-wide integration of continuous improvement within programs, ensuring alignment

of insights across many workstreams with business objectives and operational

efficiency goals.

margin-left:.5in;text-indent:-.25in'>-Establishes

and champions best practices for leveraging data insights at scale, influencing

senior leadership decisions.

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the development of innovative business-critical improvements to the solution's

availability and reliability.

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processes based on feedback and KPIs, analyzing results through retrospectives.

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requirements and configurations of existing and new development tools, where

applicable.

Collaboration

and Program Leadership - Cross Functional Collaboration:

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collaboration across multiple teams, ensuring alignment of priorities and

program goals.

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process improvements across the LOB, working with senior leaders to implement

team-wide efficiency-driven solutions.

margin-left:.5in;text-indent:-.25in'>-Communicates

strategic program updates and insights to leadership teams, shaping decisions

at the LOB level.

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and refines engagement approaches for key stakeholders, ensuring informed

decision-making at scale to improve program planning and execution.

Collaboration

and Program Leadership - Program Leadership:

margin-left:.5in;text-indent:-.25in'>-Shapes

and leads programs to optimize organizational efficiency.

margin-left:.5in;text-indent:-.25in'>-Provides

visionary technical direction and mentorship to cross-functional teams.

margin-left:.5in;text-indent:-.25in'>-Drives

transformative change at all levels of the LOB, from initiation through

delivery, while ensuring alignment with strategic goals.

margin-left:.5in;text-indent:-.25in'>-Ensures

that the program team and other stakeholders are aligned with the program goals

and motivated, identifying and addressing conflicts and issues.

Data

and Analysis:

margin-left:.5in;text-indent:-.25in'>-Shapes

and directs the automation of comprehensive reporting, collaborating with

development teams to drive continuous improvement of reports, dashboards,

forecasts, and models for program execution.

margin-left:.5in;text-indent:-.25in'>-Utilizes

data insights to solve highly complex problems impacting the success of the

program(s), including adherence to SLAs.

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analysis on a large number of data sources with high complexity, which may

include competitive analysis, trend analysis, and KPI analysis, to drive

data-informed decisions to support the program goals, presenting findings with

immediate teams stakeholders.

Stakeholder

Engagement:

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the strategic direction of collaboration efforts across stakeholder teams for

high-impact programs.

margin-left:.5in;text-indent:-.25in'>-Serves

as a trusted advisor to senior stakeholders, ensuring alignment between program

priorities and business objectives.

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strategies for enhancing customer engagement, aligning service offerings with

evolving business needs.

margin-left:.5in;text-indent:-.25in'>-Drives

large-scale product and process enhancements, influencing and guiding the LOB.

margin-left:.5in;text-indent:-.25in'>-Develops

and presents advanced strategies to mitigate risks to customer satisfaction,

assessing the impact of mitigation efforts on broader group objectives.

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the alignment of varied priorities and Oracle commitments, ensuring optimal

coverage and response to customer needs, minimizing organizational risk to

programs.

Core

Responsibilities

Planning

& Execution:

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and provides direction on timelines, deliverables, and budgets when applicable

for critical high-impact projects or initiatives that impact the line of

business, ensuring timely completion and adherence to requirements. Anticipates

and plans for shifts in resources or timelines based on changing business priorities,

ensuring optimal outcomes.

Collaboration

& Partnership:

margin-left:.5in;text-indent:-.25in'>-Influences

cross-functional leaders and external stakeholders to gain alignment on

strategic objectives. Fosters partnerships with key business leaders,

stakeholders, and/or customers, identifying opportunities for expanding

partnerships and promoting long-term organizational success. Champions

transparency and inclusivity by actively seeking, listening to, and

incorporating diverse perspectives.

Problem

Solving:

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specialized, advanced problem-solving efforts, serving as an escalation point

for complex issues. Guides others to leverage innovative data-driven techniques

to address ambiguous or novel issues, identify root causes, and drives the

implementation of solutions that prevent future issues.

Continuous

Learning:

margin-left:.5in;text-indent:-.25in'>-Leverages

deep industry knowledge and expertise to serve as a thought leader within the

organization. Contributes to the advancement of the field or industry through

thought leadership (e.g., conference presentations, white papers, research

contributions). Maintains and evolves expertise in relevant areas by

proactively monitoring emerging trends, technologies, and industry standards,

ensuring the organization remains current with best practices. Champions

continuous learning and knowledge sharing, promoting professional development

across teams. Applies new knowledge to drive advancement and mentors others to

do the same.

Continuous

Improvement:

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innovative solutions and drives the implementation of ideas that increase the

efficiency and effectiveness of processes, protocols, and workflows across the

organization. Evaluates effectiveness of updated approaches and methods for

continued improvement to enhance efficiencies and ensure changes align with

organizational goals. Designs and develops metrics to measure success of

improvement initiatives.

Performance

and Development:

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as a subject matter expert regarding talent needs and organizational talent

strategy. Imparts leadership and expert knowledge throughout the talent

development pipeline including candidate interviews, candidate assessment, and

hiring decisions, ensuring alignment with organizational talent strategy.