Senior Account Manager

Manage and maintain client relationships to ensure customer satisfaction and loyalty.

• Identify and evaluate potential sales leads, qualifying them for further engagement.
• Schedule and conduct meetings and presentations with clients to showcase company services.
• Collaborate with team members and other departments to optimize sales efforts.
• Update all sales activities and account information regularly in the company’s CRM system.
• Strive to meet or exceed sales quotas and targets.
• Prepare and deliver compelling presentations on company services.
• Maintain a well-developed pipeline of potential clients.
• Attend relevant vendors' events and seminars to stay informed about industry trends.
• Work diligently to meet and exceed customer expectations.
• Promote strong and ongoing relationships with prospects and customers to foster long-term partnerships.
• Conduct thorough market research to stay informed about industry trends, competitor activities, and market conditions.
• Perform other assigned duties as required.

Requirements

• Bachelor’s degree in software engineering, Business Administration, Marketing, or any related field.
• 0-3 years of experience in Sales, Account Management, Customer Service, or related field.
• Entry-level Sales or Account Management Certification.
• Customer Relationship Management (CRM) training.
• Customer Service & Client Success Training.
• Business Communication & Negotiation Training.

Benefits

Class A medical Insurance

Annual Bonus