Application Management Support Analyst

Orange Systems is the IT hub of Orange Moldova. An IT park resident, with over 900 employees, that delivers advanced IT solutions, enhancing a wide range of activities and full cycle development, impacting millions of customers across Europe.
 
Orange Systems is looking for a new colleague to fill in the position of Application Management Support Analyst to work with the International Partners.

what you will be doing: 

• Providing application support to teams within the organization, and to external clients when required 
• Assisting with application management 
• User access management (granting and managing tool rights, registration in tools, account administration) 
• Tracking sales KPI in Performance tool 
• Collect invoice and proof of performance 
• Cisco Learning tool & certification program: issue orders for learning credit, manage the approval flow, monitor/ check constantly the status  
• Maintain and update list of customers with Cisco certification. Provide updates to Cisco with customer status. 
• Upload of different marketing activities into the tools 
• Management or support in managing annual training plan 
• Managing Markertplace – onboarding new customers, helping customers with ordering and managing of their licenses 
• Monthly billing of Marketplace customers – preparing invoices, communicating with involved teams, issuing credit notes, calculating ETFs, etc.  
• Creating new Marketplace products and taking care of up-to-date price lists, tracking promotions 

what we are looking for: 

• Strong analytical, data interpretation and problem solving skills 
• Experience in producing reporting, dashboards and visualizing insights 
• Proficiency in Microsoft Excel (formulas, pivot, macros, charts etc.) 
• Excellent analysis of multiple data inputs and investigation skills 
• Strong communication, planning and organization skills 
• Responsible, autonomous and well organized 
• Ability to learn quickly and adapt to changes 
• Proficiency in English
• Knowledge of French, German, or Italian would be considered an asset

what’s in it for you:

• International environment and guaranteed life-work balance
• Working experience with great potential for growth
• Competitive salary
• Wide range of benefits and compensations, which you can check on: https://www.orange.md/ro/cariera/beneficii
• An unique learning experience in our company

We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment. 
 
If you share the same views, please send us your CV today. We will be happy to welcome you into a young and dynamic team!
 
Working for Orange is one of a kind experience. Come check it out!
 
Orange Systems​
Calea Iesilor 8, Chişinău, Moldova