DevOps Engineer

What we’re looking for

We are looking to expand the Voice Portal team with a motivated and hands-on Intermediate DevOps Engineer who will help us keep the platform reliable, scalable and easy to operate, while continuously improving the way we build, deploy, monitor and run our services.

Voice Portal is working on the voice assistant available on the Orange set-top box. People talk to the television - find a programme, change channel, control volume or playback, ask for a recommendation - and the platform turns that into an action. It serves several countries, including France and Spain, and the team works in an Agile way with colleagues across countries.

The business services are written in Kotlin with Quarkus. The real-time voice path - sign-in, live session, speech recognition, language model and spoken replies - is written in Go with Fiber. The platform runs in Docker and Kubernetes on Google Cloud, with Redis and Firestore behind the services.

You will work closely with developers and other technical teams throughout the lifecycle of the platform, from automation and deployment to observability, troubleshooting and production operation.

If you are willing to know more, we will be happy to invite you for a chat.

Who you are

• You are an experienced DevOps Engineer passionate about automation, cloud technologies and reliable systems.
• You are comfortable working independently on technical challenges involving applications, infrastructure, cloud platforms and networking.
• You enjoy understanding how systems behave end to end and getting to the root cause when something goes wrong.
• You have a strong interest in automation, reliability, security, performance and continuous improvement.
• You enjoy collaborating with developers and other technical teams and sharing your knowledge with colleagues.
• You are comfortable working in an international, fast-changing environment.

What you’ll be doing

• Build, maintain and improve the automation used to build, test, deploy, provision, configure and operate the Voice Portal platform.
• Implement, maintain and continuously improve CI/CD pipelines used by the team.
• Manage infrastructure and platform configuration using Infrastructure as Code and Configuration Management practices.
• Deploy and operate containerised services running on Kubernetes in Google Cloud.
• Contribute to the design and implementation of monitoring, logging, metrics, tracing and alerting needed to understand the health and behaviour of the platform.
• Investigate and troubleshoot issues across applications, infrastructure, cloud services and network connectivity.
• Support production operation and contribute to incident resolution, root cause analysis and preventive actions.
• Identify opportunities to improve automation, reliability, security, performance and operability of the platform.
• Work closely with developers and other technical teams to make sure new features can be deployed and operated reliably.
• Contribute to technical design discussions and help evaluate the operational impact of new solutions and platform changes.
• Maintain clear and useful technical and operational documentation.
• Take an active part in backlog grooming, sprint planning and the Agile processes used by the team.

What you need to know/have

• 3+ years of relevant experience in DevOps, system engineering, platform engineering, cloud or IT operations.
• Good Linux administration and troubleshooting skills.
• Practical scripting experience with Python, shell scripting or similar technologies.
• Solid experience with Git and version control workflows.
• Hands-on experience building and maintaining CI/CD pipelines.
• Practical experience with Infrastructure as Code and Configuration Management tools such as Terraform, Ansible or equivalent.
• Good working knowledge of Docker and Kubernetes.
• Practical experience with public or private cloud environments; experience with Google Cloud is especially relevant for this role.
• Good understanding of networking fundamentals used in distributed systems, including TCP/IP, DNS, HTTP/HTTPS, routing, load balancing, reverse proxies and network troubleshooting.
• Experience with monitoring, logging and alerting, and a good understanding of observability concepts.
• Understanding of security concepts relevant to cloud and platform operation, such as identity and access management, credentials, secrets and secure access.
• Ability to investigate technical issues independently and work across several components to find the root cause.
• Good communication skills in English - we enjoy chatting with our international colleagues.

Nice to have

• Hands-on experience with Google Cloud Platform and Google Kubernetes Engine.
• Experience with GitLab CI/CD.
• Experience with Helm.
• Experience with Prometheus, OpenTelemetry or similar observability technologies.
• Experience with Redis and/or Firestore.
• Experience designing reusable Terraform modules or infrastructure automation.
• Experience with cloud networking, load balancing and connectivity troubleshooting.
• Experience with production systems where availability, scalability and performance matter.
• Experience working in an international Agile team.

What’s in it for you:

• Performance Bonuses - based on your results & the company’s;

• Loyalty Bonuses, if you extend your stay;

• Electronic Meal Tickets - as you imagine;

• Medical & Life insurance for you - facilities for your family, too;

• #WFH & Flexible hours;

• Professional GSM subscription;

• Personal GSM subscription, also [because we believe in communication!];

• Special grants on Smartphones & devices; discounts for Orange products & services;

• Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;

• Wellbeing Programs - we support your Zen;

Orange Services is about bringing together people and technology.

Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

Apply and let’s have a remote-talk.

At Orange, you can.

We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity.

How would you like to work in IT, toying with cutting edge technologies and enjoying your life? At Orange Services, it’s possible!

As one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations. Through a unique combination of know-how and expertise, our teams provide a broad range of IT & Business Solutions.

Come closer to #LifeAtOrange!