Mid-level SysAdmin – (Remote APAC Canadian NightShift Coverage)

Spoiler: This is where your next big move begins.

What this journey looks like

We are looking for a Mid-level Systems Administrator to join the infrastructure operations team of a leading Canadian fintech company.

The ideal candidate has hands-on experience supporting Windows Server and Linux environments, with a strong focus on server maintenance, patching, incident troubleshooting, and operational support.

This is a reactive, hands-on infrastructure support role, involving the investigation and resolution of technical issues, execution of established procedures, and coordination with internal technical teams.

The position is fully remote and open to candidates based in APAC. The role will support Canadian overnight operations, with coverage focused on approximately 1 AM-8 AM Eastern Time, including scheduled maintenance and rotating on-call responsibilities.

What You'll Lead and Build

• Administer, monitor, maintain, and troubleshoot Windows Server and Linux environments.

• Provide reactive infrastructure support and L2/L3-level troubleshooting as part of the primary response team.

• Investigate and resolve production incidents, escalating complex issues to specialized teams when needed.

• Support and troubleshoot VDI integrations, including connectivity, authentication, and access-related issues.

• Perform scheduled server patching and maintenance activities.

• Support Windows patching using SCCM and Linux patching using Red Hat Satellite/Capsule.

• Execute existing Ansible playbooks following established operational procedures.

• Assist with SQL Server Always On operational activities and coordinate failovers with database specialists when required.

• Perform routine Linux troubleshooting, including CPU, memory, disk usage, SSH, sudo permissions, and authentication issues.

• Monitor infrastructure alerts, investigate potential incidents, and identify false positives.

• Support server builds, backups, snapshots, and planned after-hours changes.

• Participate in rotating on-call coverage, responding to alerts and incidents as required.

• Follow established procedures and maintain clear communication with internal teams during incidents and maintenance activities.

What You Bring to the Table

• Hands-on experience administering and supporting Windows Server and Linux environments.

• Experience working with Red Hat Enterprise Linux (RHEL), ideally versions 7, 8, or 9.

• Experience with server patching, system maintenance, and infrastructure troubleshooting.

• Familiarity with SCCM, Red Hat Satellite/Capsule, and Ansible playbook execution.

• Basic understanding of SQL Server Always On operational support or failover coordination.

• Experience supporting or troubleshooting VDI environments or integrations, such as Citrix, VMware Horizon, or Azure Virtual Desktop.

• Working knowledge of Active Directory, SSH, sudo permissions, and authentication troubleshooting.

• Strong L2/L3-level troubleshooting and incident response skills.

• Ability to follow established procedures, investigate technical issues, and escalate when necessary.

• Good communication skills and the ability to collaborate with technical teams.

• Advanced English communication skills.

• Availability to support Canadian overnight operations and rotating on-call coverage.

Benefits that Move you Forward.

We’re here to amplify your brilliance, not contain it.

• Work from anywhere with true flexibility and freedom.

• Earn in USD with compensation that matches your expertise.

• Recharge confidently with dedicated paid time off.

• Advance your career with fully covered international certifications.

• Access coworking spaces worldwide whenever you want a professional setup.

• Strengthen your English and expand your global reach.

• Connect and have fun with activities that unite our international team.

• Feel appreciated with personalized gifts and a thoughtful welcome kit.

• Grow our community and earn through our referral program.

At Pearster, your journey matters, and we’re here to help you go further than you imagined.