Material Handler (Production)

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The Material Handler is responsible for supporting the efficient flow of materials throughout the manufacturing and fulfillment process. This role receives, inspects, stores, moves, stages, consolidates, and ships materials while maintaining inventory accuracy and supporting production requirements. The position contributes to the fulfillment of Additional Material Time (AMT) orders, warranty requirements, and customer needs by ensuring materials are available, accurately managed, and delivered in accordance with company procedures, quality standards, and safety requirements.

The Material Handler works collaboratively with production, quality, customer service, specification teams, and other functional areas to support operational objectives, customer commitments, and continuous improvement initiatives.

Shift: 1st Shift

Hours: 6:00AM-4:30PM (Mon-Fri & additional days as needed)

Receiving & Material Processing

• Receive inbound materials in accordance with established safety, quality, and operational procedures.
• Inspect incoming materials for accuracy, condition, and compliance with documentation requirements.
• Identify, label, and properly store materials, supplies, and finished goods.
• Report material discrepancies, shortages, damages, or nonconforming conditions using established processes.
• Maintain required receiving and inventory documentation.

Material Movement & Production Support

• Pull materials, components, and supplies to support production and customer order requirements.
• Deliver materials to designated production, storage, shipping, and receiving locations.
• Stage materials and finished products to support efficient workflow and shipment preparation.
• Consolidate materials and prepare orders for shipment in accordance with established procedures.
• Support production requirements by ensuring timely and accurate material availability.

Shipping & Fulfillment

• Prepare, package, crate, and secure materials for shipment.
• Verify shipment accuracy and completeness prior to release.
• Complete required shipping documentation and system transactions.
• Support fulfillment activities for customer orders, warranty requirements, and service-related material requests.

Inventory Control

• Maintain inventory accuracy through proper material handling and transaction reporting.
• Perform cycle counts and inventory audits according to established schedules.
• Investigate and report inventory discrepancies to appropriate leadership.
• Process inventory adjustments in accordance with company procedures.
• Support continuous improvement efforts related to inventory management and material flow.

Systems & Data Management

• Accurately process transactions and maintain records using applicable business systems.
• Enter and update information within approved inventory, shipping, fulfillment, and warehouse management systems.
• Utilize electronic documents, scanners, and computer applications to support operational requirements.
• Maintain accurate and timely system data to support inventory integrity and customer service objectives.

Continuous Improvement & Problem Solving

• Participate in daily toolbox meetings, Tier 1 activities, and other operational review processes.
• Support workplace problem-solving efforts, including basic root cause analysis activities.
• Participate in quality, safety, and continuous improvement initiatives.
• Support cross-training efforts and development of operational knowledge across assigned work areas.

Workplace Organization & Safety

• Operate powered industrial vehicles (PIV) and material handling equipment in accordance with training, certification requirements, and company safety standards.
• Maintain 5S standards within assigned areas.
• Follow all safety policies, procedures, and personal protective equipment (PPE) requirements.
• Support quality processes, material review activities (MRB), and other shop floor management systems as assigned.
• Maintain a safe, organized, and professional work environment.

Essential Skills & Competencies

• Material handling, inventory management, and warehouse/manufacturing support knowledge.
• Ability to operate or learn material handling equipment, including forklifts and other powered industrial vehicles.
• Basic computer proficiency, including navigation of business systems, email, and electronic documents.
• Ability to read, interpret, and follow work instructions, product documentation, and shipping requirements.
• Effective communication and teamwork skills.
• Strong organizational skills, attention to detail, and time management abilities.
• Basic problem-solving and critical thinking capabilities.
• Flexibility to work across multiple products, processes, and operational areas.
• Ability to participate in cross-training and knowledge-sharing activities.

Education & Certifications

• Minimum: High School Diploma or GED.
• Preferred: Vocational, technical, or logistics-related training.

Qualifications

• Required: 0-1 year of experience in a manufacturing, warehouse, fulfillment, or material handling environment.
• Preferred: 1+ years of experience in a manufacturing, warehouse, fulfillment, or material handling environment.
• Experience utilizing inventory, warehouse management, shipping, or enterprise resource planning (ERP) systems preferred.

Work Environment

• Manufacturing and warehouse environment with regular movement throughout production, storage, and shipping areas.
• Requires standing, walking, bending, reaching, lifting, and moving materials throughout the workday.
• Requires operation of material handling equipment and compliance with all safety requirements.
• May require handling materials of varying sizes and weights within established safety guidelines.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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