Sales Specialist (B2B)

Requirements: Min 2.5 Years of Proven Experience in sales, appointment setting, lead generation, or customer support Strong phone communication and follow-up skills Comfortable handling inbound leads and making outbound calls Ability to multitask and manage multiple leads simultaneously Strong organizational skills and attention to detail Experience using CRM systems and lead tracking tools Comfortable using AI tools such as ChatGPT, Gemini, or Claude for research and prospecting Ability to work independently and stay proactive without constant supervision Strong written communication skills for email and customer follow-up Results-driven mindset with strong urgency and responsiveness Multiple screens would be helpful, but not a strict requirement. Core responsibilities: Respond quickly to incoming website inquiries, warm leads, and customer requests Make outbound calls to follow up with potential customers and schedule appointments Confirm appointments with customers and ensure scheduling accuracy Maintain consistent communication with leads through phone calls, text messages, and email follow-up Qualify incoming leads and gather project information before appointments, and ensure scheduled appointments are grouped within the same area or zone each day/time for better route efficiency. Follow up with past leads and inactive inquiries to re-engage potential customers Research potential commercial clients including developers, construction companies, builders, and real estate firms Use AI tools such as ChatGPT, Gemini, and Claude to identify niche opportunities and larger accounts Build prospect lists and assist with outreach to potential commercial clients Support efforts to secure larger contracts and long-term business relationships Maintain accurate records of leads, conversations, and appointments in the CRM system Track lead status, follow-up activity, and pipeline progress Communicate with internal team members regarding scheduling updates and customer information Assist with general administrative and sales support tasks as needed Help improve lead response systems and follow-up workflows to maximize conversions

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!