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Salary
≈ $39k – $75k per year (Estimated)
Location
In office (Santiago de los Caballeros)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 26, 2026. Outsourcing Advantage scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Outsourcing Advantage (OSA) is a boutique business process outsourcing and remote staffing provider based in Santiago de los Caballeros, Dominican Republic, supplying dedicated back-office, customer support and operational staff to US businesses. It recruits nearshore professionals in Santiago de los Caballeros and Santo Domingo for clients in property management, healthcare, ABA therapy, construction, e-commerce and real estate, and reports serving clients in the US, UK and Australia. Typical roles include virtual medical and administrative assistants, bookkeepers, client care and placement coordinators, CRM specialists, estimators and sales development representatives.

Outsourcing Advantage is on the lookout for a dedicated and detail-oriented ABA Placement Coordinator to join our team. In this important role, you will be responsible for coordinating the placement of behavior technicians to provide appropriate ABA (Applied Behavioral Analysis) therapy services to clients. Your primary focus will be to ensure that clients are matched with qualified therapists who can meet their individual needs effectively. This is an entry-level role with training provided.

Responsibilities

  • Assess client needs, scheduling requirements and preferences to facilitate effective therapist placements within our ABA services.
  • Coordinate communications between clients, families, and therapists to ensure smooth transitions and ongoing support.
  • Track and monitor placement progress and outcomes, making adjustments as necessary to ensure client satisfaction.
  • Collaborate with internal teams to identify areas for improvement in the placement process.
  • Managing multiple placements and ensuring a smooth process.

Requirements

  • Excellent verbal and written communication skills in English & Spanish. at least at a level of C1 Advanced
  • Strong organizational skills, muti tasking with the ability to manage multiple placements simultaneously.
  • Experience in a client-facing role, demonstrating empathy and strong interpersonal skills.
  • Strong problem-solving abilities and a proactive approach to client service.
  • Ability to work independently and as part of a diverse team.
  • Makes others feel welcome and included.

Benefits

  • Competitive salary.
  • Opportunity to work on diverse and exciting projects.
  • Supportive and collaborative work environment.
  • Weekly payments.
  • Weekly Incentives based on performance
  • Weekends off.
  • Hiring Bonus
  • Growth Opportunities
  • Referral Bonus
  • National holidays pay double the hourly rate
  • US Holidays Off when applicable
  • Best work environment in Santiago
  • Morning shift available.
  • Back-office positions
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