Visitor Services Attendant - INVENTORY

• Department: Parks Canada
• Reference number: CAP25J-183935-000004
• Selection process number: 2025-CAP-CB-EA-TERM-0207
• Location: Fortress of Louisbourg National Historic Site (Nova Scotia)
• Salary: $27.47 to $29.85 per hour - Salary under review
• Level: GS-MPS-04
• Who can apply: Persons employed or residing in Louisbourg, Nova Scotia and within a 120 kilometre radius of Sydney, NS who have a legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
• Closing date: 31 March 2027

About the position DutiesVisitor services and revenue collection at entrance gateways, information/visitor centres, campgrounds, kiosks and on park, historic site or marine conservation area grounds to enhance the visitor experience. Intent of the process This process (will OR may) be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic (profiles OR requirements) in same or other parts of the country. Important messages When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Conditions of employmentReliability Status security clearance - Security Screening: Obtain and maintain Reliability Status security clearance with credit check.Nova Scotia Driver’s License, or other provincial equivalency
A valid certificate in basic First Aid or be willing to take First Aid training. Operational RequirementsBe willing to work shift-work, and/or weekends, and/or statutory holidays and provincial holidays when required.
Be willing to wear a Parks Canada uniform when required Wear a Parks Canada Uniform when required.
Be exposed to variable weather conditions.
Be exposed to noxious odors from car fumes, dust.
Be required to occasionally bend, crouch and lift up to 15 kg.
Frequently walking over rough terrain and climbing stairs. You need (essential for the job) Your application must clearly explain how you meet the followingA secondary school diploma or an acceptable combination of education, training, and experience.Experience in interacting with the public in a reception/orientation capacity.
Experience in anticipating/meeting public needs, resolving complaints, anticipating/detecting incidents and finding solutions.
Recent experience in handling cash and operating point of sales.
Experience in helping assemble and dismantle structures and equipment related to visitor experience such as modern or 18th century period tents.General knowledge of safety and security procedures to safeguard cash, facilities, artifacts and equipment.Ability to work in a conscientious, consistent and effective manner and provide service excellence.
Ability to identify hazardous or potentially hazardous situations and take appropriate action to maintain a safe environment for yourself and others.
Ability to identify problems and the solutions to them.Exercises sound judgment.
Communicates effectively.
Takes responsibility.
Demonstrates integrity.
Strives for excellence Language requirements (essential for the job) Applied / assessed at a later date Bilingual - Imperative (--B/--B)