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Salary
≈ $18k – $51k per year (Estimated)
Location
Hybrid (India)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 14, 2026. PayJoy scores B on the Alion truth index.

Overview
Company
Impact
Profile match
PayJoy is a financial technology company that lets people in emerging markets buy smartphones on credit, using device-locking technology as security and building a credit history for customers who have none. It operates in Mexico, Colombia, Indonesia, India, South Africa and other markets through retail partners and also offers cash loans to customers with a repayment record. Founded in 2015, the company is headquartered in San Francisco, California, United States.

The People Operations Manager is a hands-on role that runs day-to-day HR Operations and provides full-cycle Human Resources support to the global team. The role helps deliver our people initiatives, gives employees and managers dependable internal support, and finds and carries out process improvements. The People Operations Manager works closely with the People team and HR leadership, and partners with departments across the company to keep HR processes accurate, compliant and aligned with company goals.

Responsibilities

  • Run core HR processes end to end, including PTO accruals, onboarding and offboarding

  • Coordinate and carry out People projects such as system updates or integrations; manage timelines, track progress, and escalate risks.

  • Act as the day-to-day administrator for the Southeast Asia region and first point of contact for People systems, keeping data accurate and resolving user issues.

  • Support People-related regional audits by gathering data, preparing analysis, and documenting findings.

  • Keep People operations compliant with relevant regulations and company policies, and keep process documentation up to date.

  • Spot gaps in current processes, propose improvements, and put approved changes in place.

  • Give employees and managers clear, timely guidance on HR policies, programs, and processes.

Qualifications

  • Experience with and proficiency in/with:

    • Assist in administering Southeast Asia countries’ benefits, including supporting annual renewal process

    • Supporting or coordinating compensation cycles

    • Participating in or driving key components of People system such as data accuracy and efficient processes

    • Rippling, Lever, Small Improvements, and CultureAmp or similar HR systems.

    • Microsoft Office and Google Workspace, including strong MS Excel / Google Sheets skills

  • Strong analytical, troubleshooting, and problem-solving skills, with a high degree of accuracy and attention to detail.

  • Ability to work independently, prioritize competing tasks, meet tight deadlines, and proactively identify areas for improvement.

  • Minimum of 5 years of experience in People Operations, ideally within a multinational or startup environment.

  • Fluent English language proficiency is required for this role as we have a highly diverse and global business

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