Distribution Operations Specialist
Confirmed on the employer's own hiring board on Nov 13, 2026. First seen by Alion on Nov 13, 2026.
The Distribution Operations Specialist combines traditional operations expertise with focus on advanced analytical and AI-driven problem-solving. This role supports BAU distribution operations activities across Paysafe’ s b2b portfolio, while also identifying, designing, and taking part in implementing automation and AI-enabled improvements that enhance efficiency, accuracy, and merchant experience. This role requires strong organizational, time-management and analytical skills, thinking out of the box and willingness to learn continuously.
What to expect:
Handle enquiries from international distribution partners regarding all aspects of the logistics process
Billing-, cancellation- and reconciliation management in SAP R/3 and SAP BW
Order processing using SAP, as well as other tailor-made systems
Check and assign payments / remark distributors
Maintain Paysafe Store locator
Update the Management team on issues of concern that may cause a significant financial or service impact on the department and/or company
Analyze distribution operations workflows to identify bottlenecks, inefficiencies, and automation opportunities
Use data to generate insights on performance, turnaround times, and quality metrics
Take part in building and maintaining dashboards and reports to track improvements and measure automation impact
Collaborate with Product and Automation teams to design and validate AI/automation solutions
Take part in user acceptance testing - test new tools, provide feedback, and ensure solutions meet operational needs
Create clear documentation for new AI/automation workflows and train colleagues on their use
To be successful you need to have:
Bachelor's degree
Excellent communication skills in both English and German
Strong organizational, time management, analytical, and technical skills
Ability to adapt to a dynamically changing work environment
Proactive, self-motivated team player who can work independently with minimal supervision
Experience in fintech and understanding of the payment industry is an advantage
Experience with SAP is an advantage
Experience implementing AI and automation tools would be considered a plus
We offer in return:
The opportunity to write the history of a leading and growing multinational company
Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
Multiple career progression opportunities in a dynamic in-house business
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
Fun and collaborative working atmosphere
Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model
Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.
Send your CV in English.
Only shortlisted candidates will be contacted for an interview.
Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews
Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.