Commercial Sales

Job Title: Commercial Sales

Term: 12 months

Location: Johannesburg, South Africa

Division: Africa

Reports to: Executive- Commercial Issuing

Relevant experience:

• 5-10 years experience
• Managerial level

Mandatory requirements:

• Based in Johannesburg
• Prior experience in credit card sales, acceptance operations, or financial services.
• Strong client relationship management skills.

PURPOSE OF JOB

Client requires the deployment of one (1) management-level commercial banking professional with 5-10 years of experience to support on Commercial sales. This resource will be responsible for engaging with clients. Commercial customers and merchants on solutions to move applicable business-to-business (B2B) flows onto card rails, leveraging the suite of Commercial products (i.e. credit cards and virtual cards).

TASKS

Core Responsibilities and Accountabilities

• Develop sales content (e.g. e-mail templates, script guidelines, etc.).
• Identify and prioritize prospects lists.
• Lead sales discussions and pitch Clients products (i.e. credit cards and virtual cards) to end customers.
• Lead sales discussions and pitch Clients card acceptance solutions to merchants.
• Support operational onboarding of new customers.
• Follow up with onboarded customers to ensure activation and first usage.
• Support operational onboarding of new merchants.
• Review and recommend improvements to the performance management framework.
• Monitor results and propose improvement measures.
• Report results to Top Management.
• Develop training manuals for the various stages of the sales cycle.
• Conduct periodic training sessions to the Clients sales force.
• Provide regular status updates to Clients management on progress against key performance indicators, through:

a. Progress update meetings.

b. Steering committee meetings; and

c. Regular reporting on progress status.

• Leverage companys assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities.

KPIs

• Financial Performance (card issuance growth, B2B flow growth)
• Customer acquisition and engagement
• Customer satisfaction and experience

Knowledge and Experience

Qualifications/ expectations required:

• Bachelors Degree (or equivalent) in Commerce
• 5-10 years of relevant experience in banking, more specifically card and/or acceptance
• Strong understanding of the commercial and corporate cards business spanning different industries
• Relevant sales and business development experience in commercial cards
• Proven project management skills
• Strong team player, results driven and high level of energy and initiative
• People management skills and
• Excellent written and verbal communication in English with ability to communicate in Afrikaans as a plus.

Mandatory Skills**

• Prior experience in credit card sales, acceptance operations, or financial services.
• Proven sales track record
• Strong client relationship management skills
• Ability to provide sales team with tools, training and resources needed to sell the product effectively.