PMO Support Consultant - Digital Payments

Job Title: PMO Support Consultant

Employment type: Contract (On-site)

Contract length: 12 months

Location: Casablanca, Morocco

PURPOSE OF THE PROJECT

We are seeking an onsite PMO Support Consultant to coordinate the implementation and integration of merchant services and partnerships for its Marketplace initiative. The consultant will provide structured project governance, coordinate stakeholders, document requirements, track regulatory and contractual activities, and help drive each integration through to closure.

Core Responsibilities and Accountabilities:

• Coordinate end-to-end merchant and partner integrations across business, operational, regulatory, legal, and technical workstreams.
• Establish and maintain project plans, milestones, action logs, risk and issue logs, dependency trackers, and status dashboards.
• Gather, structure, document, and follow up on business and implementation requirements with relevant stakeholders.
• Support regulatory, tax, currency-change, compliance, and governance activities linked to merchant partnerships.
• Coordinate the preparation, review, and closure of contracts, NDAs, commercials, and other partnership documentation.
• Organize working sessions, governance meetings, and weekly progress reviews, document decisions, owners, and next steps.
• Function as the central coordination point between teams, banks, merchants, service providers, vendors, and other partners.
• Identify delivery blockers and dependencies, escalate issues promptly, and follow through until resolution.
• Prepare concise management updates and ensure documentation is complete, current, and audit ready.

Knowledge and Experience:

• Proven PMO, project coordination, or project management experience within banking, financial services, fintech, payments, or digital partnerships.
• Demonstrated experience coordinating multiple stakeholders and parallel implementation workstreams.
• Strong understanding of governance, requirements documentation, issue tracking, reporting, and delivery follow-up.
• Ability to support regulatory, compliance, commercial, and contractual discussions in a structured manner.
• Excellent communication, stakeholder management, organization, and problem-solving skills.
• Professional fluency in French and English for coordination with local and regional stakeholders.

Mandatory Skills:

• Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred).
• Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.
• Regional experience, including working in a faced-paced matrix organisation.
• Excellent communication skills in English and French (written, verbal, and presentation).

Preferred Skills:

• Previous experience with merchant onboarding, marketplace ecosystems, partnership implementation, or digital platform integrations.
• Experience working with banks, payment networks, merchants, fintech's, technology providers, or consulting firms.
• Comfort working across business, legal, compliance, operations, technology, and vendor teams.
• PMP, PRINCE2, Agile, or another recognized project-management certification is an advantage.
• Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.