Portfolio Manager

Job Title: Portfolio Manager

Term: 12 months

Location: Cairo, Egypt

Division: Cards

Relevant experience: 10 + years

Mandatory requirements:

• Portfolio analysis, card product development and LCM.
• English/Arabic is mandatory.

PURPOSE OF THE PROJECT

To optimize the clients card issuing business through data-driven portfolio analysis and product lifecycle management. The project enhances customer acquisition and retention via strategic marketing and loyalty initiatives. It also identifies organizational improvements to boost performance, compliance, and profitability.

Key Activities

Core Responsibilities and Accountabilities

• Analyze debit and credit card portfolio performance across acquisition, activation, usage, and retention
• Develop a thorough understanding of the Client issuing business and priorities.
• Effectively direct portfolio analysis using Client tools and platforms.
• Keep track of portfolio health through key performance indicators (KPIs) to guide and correct variances.
• Manages the entire lifecycle of card products, from launch to retention, ensuring optimal performance and profitability.
• Identify and make recommendations to enhance the Clients issuing business organization (functions required, roles, responsibilities, training requirements).
• Works with marketing and sales teams to develop effective customer acquisition strategies, including targeted campaigns and partnerships.
• Implements strategies to retain existing customers, such as loyalty programs, personalized offers, and excellent customer service while ensuring compliance with relevant regulations
• Actively and efficiently liaison with Product, and Account Management functions as and when required.

Knowledge and Experience

• Minimum bachelors degree in a relevant field.
• Experience in portfolio analysis, card product development and LCM
• Experience creating and managing card portfolio with proven results.
• Demonstrates knowledge of issuing regulatory requirements.
• English/ Arabic is mandatory.