Senior Coordinator of Alumni-Student Engagement

Job Title:

Department:

FLSA:

Location:

JOB SUMMARY:

The Senior Coordinator of Alumni-Student Engagement is accountable for performing a variety of broad and varied administrative actions to support effective department operations. Also, the incumbent provides direct administrative support to the department’s senior leadership and other team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The successful incumbent will perform the following duties, with or without reasonable accommodations:

• Perform general administrative duties to support departmental operations, including but not limited to maintaining inventory of required supplies, equipment, service contracts, and processing incoming and outgoing mail; maintain departmental information in approved systems; respond to inquiries made in person, by phone, or through electronic communications, or route to the appropriate person(s) for handling.

• Oversee the accurate and timely entry and maintenance of information in established systems of record; handle records with attention to sensitive detail and confidentiality.

• Assist with day-to-day administrative activities and processes within the department, including attendance and recordkeeping for staff, as applicable.

• Serve as initial departmental contact for PCOM staff and external vendors and contacts, as applicable.

• Coordinate, or assist with coordinating, all facets of event planning for the department, including site selection, supplies, and facility setup and attendance, based on established plans.

• Assist with implementing quality, service, and process improvement initiatives to streamline and enhance day-to-day administrative and operational efforts.

• Plan and coordinate student engagement programs, events, and volunteer initiatives.

• Manage monthly student resource tables and other student engagement initiatives throughout the academic year.

• Coordinate programs and student-facing advancement activities.

• Support Student Affairs with orientation programs and represent Institutional Advancement at student events as needed.

• Partner with student organizations to develop programs that strengthen alumni-student connections and campus engagement.

• Plan and coordinate the monthly Alumni-Student Speaker Series.

• Engage with students on a regular basis to promote participation in alumni, volunteer, and advancement programs.

• Maintain accurate alumni, student, volunteer, and engagement records in Salesforce.

• Process student award payments.

REQUIRED SKILLS AND EXPERIENCE:

• Minimum two years’ experience in advancement, alumni relations, events, or related fields.

• Familiarity with budgeting process or expense reconciliation, preferred.

• Strong collaboration skills.

• Strong organizational and administrative abilities.

• Demonstrated customer service orientation.

• Strong analytical and problem-solving skills.

• Strong communication skills, including verbal, written, and interpersonal.

• Proficiency in word processing, spreadsheets, presentation, and virtual meeting applications on the Google Workspace or Microsoft 365 platforms.

EDUCATION AND CERTIFICATIONS:

• Bachelor’s degree required. Equivalent combination of education, training, and experience also considered.

Starting Salary: $41,000

The referenced salary range is based on PCOM good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. PCOM offers a total rewards package that supports our employees' health, life, career and retirement.

PCOM prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and military veteran status or any other legally protected class status in all its programs, activities, and employment practices.