Territory Account Manager

JOB SUMMARY & SCOPE

Drive the sales of service programs/products to meet/exceed customer needs as well as drive revenue.

KEY ACCOUNTABILITIES

Drive the sale of service programs, to meet/exceed sales and margin goals.

Use existing customer base and new lead information to develop and increase the sales of service offerings.

Work as an individual team member, to meet/exceed individual and/or team service sales targets and goals.

Track and manage sales opportunities from lead to finalization of service contracts.

Facilitate proper quoting, positioning, promoting and selling of services to ensure high close rates.

Ensure accurate forecasting, account planning, and reports are maintained and submitted on a weekly, monthly and quarterly basis.

Build and maintain long-term customer retention and relationships by researching and developing existing customers, as well as new leads.

Responsible for assigned accounts but may be required to transition accounts to other sales teams/business segments as determined.

Ensure a strategic, “One Peak” mindset – managing accounts and business priorities.

Work closely with various Sales Leadership.

Establish and maintain good business relations with customers and external contacts, including our partner community.

Maintain effective working relationships, communication, and coordination with all co-workers, and leadership.

EDUCATION + EXPERIENCE + KEY TRAITS

Bachelor's degree (B. A.) from four-year college or university; up to 5 years related experience and/or training; or equivalent combination of education and experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies: Sales Management, organizational development skills and competencies.

TYPICAL PERFORMANCE TARGETS

SERVICE DELIVERY:         Sustained, measured excellence in project & process delivery

COST TO SERVE:             Sustained, measured excellence in delivery efficiency with expected continuous improvement

INNOVATION:                 Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS

Primary language used in daily operations is English.

Read and interpret documents, procedure manuals and various correspondence from both internal and external

Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization

SUPERVISION

Role is not responsible for supervising direct or indirect reports

DECISION MAKING + REASONING

Able to take accountability and responsibility for business target delivery and decision making

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Define problems, collect data, establish facts, and draw valid conclusions.

Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Ability to follow detailed instructions and utilize existing resources to solve problems

WORKING RELATIONSHIPS

Peak Senior Management Team

Key Customer Sr. Leadership

Key Vendor Sr. Leadership

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software, Word Processing, and PowerPoint presentation software.  CRM skills required.

PHYSICAL REQUIREMENTS

Activity

Amount of Time

None

Under 1/3

1/3 to 2/3

Over 2/3

Stand

X

Walk

X

Sit

X

Use hands to finger, handle, or feel

X

Reach with hands and arms

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Lift Up to 25lbs

X

Travel

X