Credit Controller

Pearl Hospital seeks an experienced Credit Controller to manage insurance and corporate debtor accounts, ensure timely collections and minimize overdue balances.

Key Responsibilities

• Follow up outstanding payments with insurers and corporate clients through calls, correspondence and reconciliation meetings.
• Reconcile debtor accounts and resolve disputed, rejected and short-paid claims.
• Monitor debtor ageing and implement recovery actions for overdue accounts.
• Negotiate and follow up payment commitments within approved terms.
• Work with billing and clinical teams to resolve documentation and claims queries affecting payment.
• Prepare weekly collection reports, cash collection forecasts and account updates.
• Achieve agreed collection targets and escalate overdue accounts appropriately.

Qualifications and Experience

• Diploma or degree in Finance, Accounting, Credit Management or a related field.
• Minimum three years’ credit control or accounts receivable experience in a hospital.
• Proven track record in medical insurance and corporate debt collection.
• Strong knowledge of hospital billing and insurance claims processes.
• Excellent reconciliation, negotiation and communication skills.
• Proficiency in Microsoft Excel and hospital or accounting systems.
• CPA, ACCA or Certified Credit Professional qualifications are an added advantage.

Personal Attributes

• Proactive, assertive, persistent and results-oriented, with strong organizationalCon skills, attention to detail and integrity.