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Location
In office (Colombo)
Employment
Full-Time

First seen by Alion on Oct 27, 2026.

Overview
Company
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Profile match
Discover Pentagon i Runway's ERP solutions with Siemens Opcenter and Qlik. Our specialized ERP modules cater to the tea, apparel, rubber, glove, manufacturing, packaging, printing, pest control, tire, and paper industries, ensuring seamless integration and powerful business intelligence.

🔹 Key Responsibilities

  • Provide technical support to employees for hardware, software, and IT-related issues.
  • Install, configure, and maintain computers, printers, operating systems, and other IT equipment.
  • Troubleshoot network connectivity, system performance, and software-related problems.
  • Manage user accounts, access permissions, and IT security requirements.
  • Monitor and maintain IT infrastructure, ensuring smooth day-to-day operations.
  • Maintain IT asset records, software licenses, and equipment inventories.
  • Coordinate with external IT service providers and vendors when required.
  • Assist with data backup, system updates, and IT security procedures.

🎯 Who We're Looking For

  • A diploma or degree in Information Technology, Computer Science, or a related field.
  • Previous experience in IT support, system administration, or a similar IT-related role.
  • Knowledge of Windows operating systems, computer hardware, software installation, and troubleshooting.
  • Basic understanding of computer networking, LAN/WAN, Wi-Fi, and network troubleshooting.
  • Familiarity with Microsoft 365, email configuration, and user account management.
  • Strong problem-solving, communication, and interpersonal skills.
  • A proactive attitude with the ability to work independently and support team members.

⭐ Why Join Us?

  • Work in a technology-driven environment.
  • Gain hands-on experience with business IT systems and infrastructure.
  • Develop your technical skills and grow your career with our team.
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