368,530open jobs
9,432companies
50,439added this week
Browse all
Salary
$150k – $400k per year
Location
In office (New York)
Employment
Full-Time
Overview
Company
Impact
Profile match
Headquartered in Dearborn, Michigan, Percepta is a global customer experience (CX) and BPO services provider specializing in the automotive sector. Originally established as a joint venture between Ford Motor Company and TeleTech (now TTEC), the company delivers customer care, technical support, warranty administration, and dealer relations services. Additionally, it operates contact centers and support networks worldwide to help automotive brands optimize customer loyalty and streamline operations.

Who We Are

Percepta’s mission is to transform critical institutions with applied AI. We care that industries that power the world (e.g. healthcare, manufacturing, energy) benefit from frontier technology.

To make that happen, we embed with industry-leading customers to drive AI transformation. We bring together:

  • Forward-deployed expertise in engineering, product, and research

  • Mosaic, our in-house toolkit for rapidly deploying agentic workflows

  • Strategic partnerships with Anthropic, McKinsey, AWS, companies within the General Catalyst portfolio, and more

Our team is a quickly growing group of Applied AI Engineers, Embedded Product Managers and Researchers motivated by diffusing the promise of AI into improvements we can feel in our day to day lives.

Percepta is a direct partnership with General Catalyst, a global transformation and investment company.

About the role

We’re hiring Applied AI Engineers who will work directly with customer executives, operators, and technical teams to define and deliver high-impact AI systems. We don't build prototypes or laboratory projects- you’ll design, build, and ship production-grade AI agents and workflows that drive millions in business value for customers.

Our Applied AI Engineers:

  • Shape the AI vision: Collaborate with customer stakeholders to define their long-term AI strategy and transformation roadmap.

  • Identify high-leverage use cases: Work backwards from the long-term vision to surface and prioritize specific AI applications that connect our ambition to measurable business value.

  • Ship real products: Rapidly build and deploy AI solutions that work in the wild, with real users and real data.

  • Advance our core product: Encode the lessons from our customer engagements in our Mosaic product, consistently contributing new features, patterns, and abstractions.

What we’re looking for

  • AI-nativeness: You're excited about the potential for AI to transform businesses and want to play a hands-on role in bringing frontier technology into critical institutions.

  • Being generative and collaborative: You love constantly jamming on new “what if” ideas with teammates and partners.

  • Extreme ownership: You’re willing to jump in and love being the one on the hook. You aren’t going to wait to be pointed at a task-you’re going to identify what you think we should do next, and then do it.

  • Execution excellence and speed: You can build stuff in messy environments and know how to get code written and shipped quickly. You can hold the balance of speed and quality and know when to push the pace vs. when to slow down.

  • Customer-obsession and respect: You’re motivated by understanding customer pain points and iterating directly with end users to deliver wins quickly.

Bonus if you have

  • Hands-on experience with LLM tooling (LangGraph, Mastra, Agents SDK, etc).

  • Built and deployed production LLM-powered systems (tool use, RAG pipelines, multi-step agents, human-in-the-loop, etc).

  • Strong technical foundations in Python/TypeScript, cloud deployment (AWS/GCP/Azure) and DevOps tooling.

  • Prior startup or founding engineer experience, balancing craft, ownership, and speed.

We’re working against an incredibly ambitious mission. It won’t be easy, but it will likely be the most fulfilling work of your career. If this excites you, let's chat, even if you don't meet all of the qualifications above.

Our Values

Dream bigger: We have the unique privilege of taking on the most ambitious problems and we should chase them with optimism, responsibility, and genuine belief that we can make it happen. We have to embrace the hard things when no one else will.

Heart in the game: What we're doing matters and we have to give a shit. Internally, that means fixing badness when you find it. Externally, it means honoring the trust our customers place in us with their most important problems. This isn’t a 9-5, nor is it a job we’re ever going to monitor your hours. We promise to put work in front of you that matters and in return, we ask you to promise to care.

Win for the customer: Everyone is an engineer and the job of an engineer is to deliver outcomes, not outputs. Everything we do-the products we build, the partnerships we launch, the strategy we set-exists to make our customers successful. Delivery is the strategy.

Make the call: Organizations are only as strong as the pace at which they make decisions. Everyone at Percepta should feel empowered to commit and shape the ambiguity in front of them. But "make the call" cuts both ways: make the decision and make the phone call. High-agency decision-making only works with high-bandwidth communication and we commit to never operate in silos.

Intensity with kindness: We believe in excellence in execution, candor in feedback, ruthlessness in prioritization, and survivalist urgency. We also believe you don't need to be an asshole to deliver on any of this. The trust built through shared kindness and vulnerability is what makes the intensity sustainable.

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
368,530 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Similar stack
Same company
New York
$47k – $106k per year (Estimated) • In office • Full-Time • Moscow
Python
AI/ML
AutoGen
Chain-of-Thought
Claude
CrewAI
Gemini
LangChain
LangGraph
LLM
Prompt Engineering
RAG
GPT-4
AI Agents
Function Calling
Apply
$28k – $65k per year (Estimated) • In office • Full-Time • 12+ years exp • Bengaluru
Bash
PowerShell
Python
Node JS
JavaScript
Node JS
Commander.js
AI/ML
AI Agents
DevOps
Amazon EC2
Amazon EKS
AWS
Azure
Kubernetes
Amazon ECS
IAM
Cybersecurity
Crowdstrike
Zero Trust
Apply
$143k – $258k per year (Estimated) • Remote/Hybrid • Full-Time • 12+ years exp • Associate's Degree • Chicago • Milwaukee • Dallas • Columbus • Kirkland
JavaScript
Python
TypeScript
Python
pySpark
AI/ML
Prompt Engineering
Spark
DevOps
AWS
Azure
CI/CD
GCP
Git
Jenkins
GitHub
GitLab
Analytics
ETL/ELT
Apply
$163k – $434k per year • Remote/Hybrid • Full-Time • 12+ years exp • Associate's Degree • Chicago • Milwaukee • Dallas • Columbus • Kirkland
JavaScript
Python
TypeScript
Python
pySpark
AI/ML
Prompt Engineering
Spark
DevOps
AWS
Azure
CI/CD
GCP
Git
Jenkins
GitHub
GitLab
Analytics
ETL/ELT
Apply
SAP BASIS 12 hours ago
In office • Full-Time • Bachelor's Degree • Jakarta • Semarang
Databases
SAP HANA
DevOps
AWS
Azure
GCP
Incident Management
Apply
$250k – $425k per year • In office • Full-Time • 7+ years exp • New York
Python
TypeScript
AI/ML
Anthropic
AI Agents
DevOps
AWS
Apply
Product Engineer 10 days ago
$300k – $425k per year • In office • Full-Time • 5+ years exp • New York
Python
TypeScript
AI/ML
AI Agents
Anthropic
DevOps
AWS
Apply
$150k – $400k per year • In office • Full-Time • New York
Databases
Databricks
AI/ML
Embeddings
LLM
AI Agents
Anthropic
DevOps
AWS
Apply
$146k – $323k per year (Estimated) • Remote • Bachelor's Degree • New York
Databases
Databricks
AI/ML
Embeddings
LLM
AI Agents
Anthropic
DevOps
AWS
Apply
$180k – $400k per year • In office • Full-Time • Master's Degree • New York • Boston
AI/ML
LLM
Reinforcement Learning
Anthropic
Post-training
AI Agents
DevOps
AWS
Apply
$220k – $350k per year • Remote/Hybrid • Full-Time • 15+ years exp • New York • Princeton
AI/ML
AI Agents
LLM Guardrails
Model Context Protocol
DevOps
Azure
Azure DevOps
CI/CD
GitHub
Platform Engineering
Design
Figma
Management
Jira
QA
Playwright
Apply
$160k – $283k per year • Equity • In office • 5+ years exp • New York
AI/ML
AI Agents
Apply
$80k – $115k per year • In office • Full-Time • PhD • New York
Apply
$60k – $116k per year (Estimated) • Remote/Hybrid • Bachelor's Degree • New York
Apply
UX Research Lead 2 hours ago
$192k – $288k per year • Remote/Hybrid • Full-Time • 10+ years exp • Bachelor's Degree • New York
AI/ML
Hallucination
Design
Axure RP
Figma
Sketch
InVision
Apply
See all jobs
This is one of many
368,530 more open roles from verified company boards, updated every day.