Senior Account Manager - Amazon (12m Fixed-Term Contract)

Job Description

About the Position

We have an amazing opportunity available for a passionate and experienced eCommerce individual to make a difference at Kraft Heinz on a 12-Month Maternity Cover fixed-term contract. The Amazon position lies within the UK eCommerce team. You’ll be working in a high performing team, alongside peers always trying to reach the next level. You are passionate about building brands in the digital world, you know how to win the online shopper and growth the business with online customers and specifically with Amazon. Get ready for a lot of exposure to internal and external stakeholders. Growing our business in partnership with Amazon will be your main responsibility and you will also manage an account executive supporting the entire ecommerce team.

In brief, you will be responsible for;

• Own the Amazon P&L across Amazon core and fresh
• Leading JBP conversations and accelerate our existing business with Amazon to drive profitable and sustainable growth and building a strong partnership
• Build a long-term strategy to drive our business using data and insights and drive more visibility for our products and strategically select the right range for each Amazon channel, ensuring that we have the right SKU mix for each channel
• Partner with our Global ecommerce team to share best practices and build into the zone strategy for Amazon
• Manage one direct report looking after our Direct-to-Consumer business

Qualifications & Experience

• Bachelor’s/Master’s degree
• Experience working with Amazon or other large ecommerce customer/channel
• Strong customer relationship management skills and ability to manage complexity across multiple departmental functions and channels
• Great analytical skills and ability to turn data into actions
• You are commercially and financially astute and are able to make commercial decisions based on judgement, often under significant time pressure
• You have a strong creative thinking, and the ability to test and learn fast

Professional Attributes

• Communication Skills
  • At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.
• Commercial Sense
  • You don’t only want to win; you hate to lose. You’re always seeking for opportunities to expand your business and create more savings, while over delivering your targets.
• Result driven
  • You don’t only focus on your own results, but always do what’s best for the company.
• Empathy - listening to the customer
  • You’re known for your empathy. You listen more and talk less, and therefore truly understand your customer. With that mindset you create commercial chances to optimize the customer experience.

What we offer you

• An ambitious employer with an industry-recognised career development pathway
• A meritocratic, pay for performance approach
• A fun, collaborative office culture that celebrates good food and good times with regular events and socials
• An active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environment
• Flexible and hybrid working approach, including ability to work from abroad
• Family-friendly; market leading parental leave benefits & sponsored nursery scheme
• Employee discount on Heinz products!

Wellbeing

• Private medical cover & Digital GP
• Comprehensive Life Assurance & Group Income Protection
• Exclusive gym discounts & cycle to work scheme
• Premium membership to Calm App
• A variety of amazing sports teams & clubs!
• 3 volunteering days per year (e.g. Soup Kitchen, Magic Breakfast)

As a Disability Confident employer, we are happy to accommodate any reasonable adjustments you may need during our screening and interview process.

Location(s)

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individualswith Disabilities/Sexual Orientation/Gender Identity and other protected classes .